Reduction of Business Hours

Notice to customers, April 1916.

Notice to customers, April 1916.

Despite the recruitment of women, and even young boys, the banks still struggled to deliver a normal service.

This notice, issued in April 1916, alerted customers in Scotland to the pressures on bank staff, due to their being ‘considerably reduced’ in number.

Customers were asked to transact their business ‘as early in the day as can be conveniently arranged’. This would give hard-pressed staff time later in the day to balance the books and complete the necessary paperwork.

The appeal was only partially successful.  In May 1916, the Scottish banks reduced their hours, closing to the public at 3pm instead of 4pm. This followed a similar move in London a few months previously.

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