FAQs

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Read the collection of the most commonly asked questions.

A. Congratulations!  We are looking forward to you joining our team and helping us make Britain prosper.

You’ve come successfully through our assessment and selection process and before you join us we now need to complete our pre-employment checks.  An overview of these can be found in the Pre-Employment Checks section of this site.

Following your verbal offer of employment and once you have provided the documentation requested we will send you a conditional offer of employment pack.  This will be sent by post to your home address and can take from a few days to a few weeks from the date of your verbal offer depending on the nature of your role and the speed with which you can provide the information we need. 

In this pack will be your Conditional Offer letter, 2 copies of your Contract of Employment (one for you to keep, the other to sign and return to us in the envelope provided), a FAQ sheet and a Pensions booklet which is supplied by our pensions provider Equiniti.

The FAQ sheet in your pack will give you more information on sending your P45 to us, enrolling for our Car and Flexible Benefits schemes, opening a Bank Account with our Group and confirmation of the date to expect your first salary from us.  There are also contact details if you have any queries on the information provided in the pack.

Depending on the nature of the role you have been offered, we aim to complete our recruitment formalities within either 10 or 17 working days; however this is a guideline and our Concierge and Onboarding team will update you on progress. You can support the process by ensuring you sign and return your contract of employment as soon as possible, as your start date can be confirmed when we have received this.

 Once all required checks are complete, including receipt of satisfactory references and we have received your Group bank account details, you will receive a letter confirming that your offer is Unconditional and confirming your start date. Our Concierge and Onboarding team will keep you up to date with the progress of the vetting and referencing process and will be able to answer any immediate questions you may have.

Throughout the vetting and referencing  process your main point of contact will be the Concierge and Onboarding team– they are there to navigate you through the process of joining and will be in touch with you to update on progress.

We work with Reed who support some of our vetting and referencing  processes – so you may hear from them on our behalf.  Whoever contacts you will always introduce themselves, explain the nature of their call and give you the chance to answer any questions you may have.

Having a thorough pre-employment vetting and referencing process is a great way to ensure that we recruit the best people and build the best teams at every level. 

A. We have a variety of opportunities available across the Group. To see them, visit Search & Apply for Jobs

A. Lloyds Bank, Bank of Scotland, Halifax, Scottish Widows and many other well known brands form part of Lloyds Banking Group plc, you can view the full list under our brands section.

A. If you are applying for a specific role, please apply using the online application form. If you are unable to find the role you are looking for we advise you to sign up for job alerts which will inform you when suitable jobs are registered.

A. Please follow the specific application instructions for the role you wish you apply for.

A. We have a number of different sites across the UK all of which have their own unique environment. As part of the selection process you may be given the opportunity to visit your place of work and meet your new manager and colleagues. There is also some information on this website which will give you a flavour of the different job types we have available. Find out more here

With over 90,000 colleagues, we have a diverse culture with a scale that creates a vast range of roles and opportunities, far wider than banking, with a wealth of options for continual personal growth in an organisation that reflects 21st century Britain in the diversity of talent, skills and thinking of our team.

A. After you have completed your online application form your application will be considered. For most roles you will be invited to a telephone interview, but the process may be differ from role to role. Please see our How to apply section for more details.

A. The Regimes are designed to improve the accountability of the banking and insurance sectors with standards set by the industry regulators requiring the employer to take responsibility for the fitness and propriety of their employees.

Individuals who perform, or intend to perform certain roles must be assessed and certified when new to role, and reassessed annually.  Depending on the role you are applying for, you may be covered by the regime in one of the following ways:

  • The Senior Managers Regime – applies to members of the Board and Group Executive Committee. Clear accountability in the event of a regulatory breach with onus on the individual to prove they took reasonable steps to prevent it.
  • The Senior Insurance Managers Regime - applies to members of the Insurance Board and Insurance Executive Committee, key function holders and certain other Insurance employees.
  • The Certification Regime – applies to roles where individuals could pose ‘significant harm’ to the bank and its customers e.g. Mortgage Advisers, Traders.
  • Conduct Rules – applies to all colleagues enhancing reinforcing the right behavioural standards.

Lloyds Banking Group will ensure any person employed in a Senior Managers, Senior Insurance Managers or Certification role has the appropriate qualifications, training, competence and personal characteristics needed to perform their function effectively and enable sound and prudent management of the organisation.

If you’re applying for a role that is subject to the Senior Managers, Senior Insurance Managers or Certification Regime any offer of employment will be dependent on confirming you meet the regulators standards for honesty, integrity and reputation; competency & capability and financial soundness.

During your time in this role you will be required to complete an annual reassessment to confirm you meet the required standards, including periodic validation by means of a credit check, in order to remain in role.

A. Yes you do. This means you must have the unrestricted right to live and work in the UK. If you are unsure of your rights, please check the UK Borders Agency website on working in the UK www.ukba.homeoffice.gov.uk/visas-immigration/working/
 
Additionally, you may also wish to use this helpful questionnaire via the Gov.uk website www.gov.uk/legal-right-work-uk


A. You will receive an automatic acknowledgement email confirming that your application has been received. You can also log on to the 'My Job Board' section, where you can view the status of your application.

A. Previous employment and academic references will be requested. This will vary dependant on the role for which you have been successful.

A. Lloyds Banking Group offers a comprehensive and competitive reward scheme. Please look at our Performance and Reward section for further details.

A. No. Lloyds Banking Group actively promotes diversity and encourages applications from all age groups. (Candidates must however be at least 16 years old).

A. This will depend on the role you have applied for. You will have the opportunity to ask questions about dress code as you progress through the application process

A. This will depend on the role you have applied for. Job descriptions will outline the qualifications required for each role.

A. Your date of birth will only be used for the purposes of identification and to ensure that you are of a legal age to work. This information is not used as part of our selection process or for decision-making purposes.

A. If we haven't been able to answer your question, please email us at careers@lloydsbanking.com

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