Returners Programme 2017

We have a range of opportunities across several areas of the Group

This year we have more than doubled the number of opportunities available on the programme.



Lloyds Banking Group support a 'Returners Programme' dedicated to talented professionals like you who have taken a break from your career and are now ready to return to work.

Recognising that the transition back to work can be a challenge this 16 week internship programme is designed specifically with this in mind - with the aim of offering you a permanent position at the end.

As you'd expect, salaries vary depending on the business area and the type of role that you're appointed into and you can find out more via the dedicated page links below.

To qualify, you'll need to be returning from a break of (minimum) two years and whilst you're likely to have worked within professional services or banking, it's your experience, drive and transferable leadership skills that are important to us.

Consumer Finance Returners Programme

Our Consumer Finance division brings together a host of expertise where Product and customer teams are supported by Performance and Insights, Analytics, Risk, and technology teams. 

  • Customer and commercial cards including credit cards, banking cards, card machines for Retailers
  • Black Horse, the UK's leading independent motor finance provider
  • Lex Autoloease, the UK’s largest vehicle leasing and fleet management company
  • Unsecured personal loans

Click here for further details of Consumer Finance roles

Retail Returners Programme

Our Retail Banking division comprises of our 3 iconic brands; Halifax, Lloyds Bank and Bank of Scotland which make us the largest UK bank with 2000 branches nationwide.  Retail Connect support our branches by providing telephone banking, webchat, remote advice and other telephony or internet and social media based services for our banking customers through 13 contact centres across the UK. 

Also part of our Retail division, the Wealth and Mass Affluent team provide holistic advice for our affluent  customers which includes advice on investments, retirement planning, protection, inheritance tax planning and personal lending both in the UK and also offshore.

Click here for further details of Retail roles

Commercial Banking Returners Programme

The Commercial Banking business provides a client focused approach for UK businesses and businesses with strong links to the UK. The CB businesses Help Britain Prosper globally through our network of expert relationship managers and product specialists, which allow our clients to tap into local knowledge, providing them with expert advice on their businesses and the products they need to help them manage their risk, achieve liquidity and support their growth ambitions.

The CB Returners Scheme offers a wide range of opportunities for returning professionals who have previously worked within commercial banking or related professional services. We have roles across the business, including our Coverage areas of FI, Mid Markets and SME, our Product areas of CB Markets and Global Transaction Banking, through to Delivery and Risk, spanning both frontline and support function roles at senior levels, across a number of locations around the UK.

Click here for further details of Commercial Banking roles

Group Operations Returners Programme

Global Payments manage the Group’s payment processing and ensure all transactions are sent and received compliantly and that we can reconcile our books at the end of the day. We also support our colleagues in Commercial Banking through our Trade Services, Markets Operations and Client Assets teams, as well as the change and development required to remain compliant with established regulations. We play a significant role in the payments industry and ensure that Lloyds Banking Group remains at the heart of the payments schemes and industry as a whole.

Insurance Customer Delivery is responsible for delivering exceptional service to our Life, Pensions and Investments and Home Insurance customers through servicing or claims. We shape and deliver the Insurance Customer Delivery strategy in order to maintain our position as the most trusted Life, Pensions and Investments brand in the UK and the largest Home insurer in terms of customers.  We are focused on continuing to improve service to our customers, to simplify our business, and to make Insurance Customer Delivery a great place to work for our colleagues.

Group Operations Retail Customer Delivery

In Retail Customer Delivery we have over 4,400 colleagues spread across the UK.

Our key areas include Credit Operations, Banking Operations, Secured Lending Operations, and Supplier and Records Management.

  • We exist to deliver excellent service to our customers through our partnerships with Retail Divisions and our aims are to support the Group in our commitment to become the Best Bank for Customers by working in partnership with Retail divisions and help join up the end to end processes ensuring customer journeys are aligned.

Click here for further details of Group Op roles

Group Operations IT Returners Programme

Technology allows us to share, analyse and store the information critical to our day-to-day business. From cash points in the Shetlands to the infrastructure for our contact centres, customers and colleagues alike rely on the expertise of our IT professionals.  IT provides excellent technology that differentiates us in the eyes of our customers, colleagues and investors. We design and build technical solutions as fast as the business needs them and at a cost that compares to world-class benchmarks.  We support and develop a huge technical infrastructure: for example, we have 800 ATMs, 26,000 servers and 145,000 PCs & laptops. 

Click here for further details of Group Ops IT roles

Group Change Management Returners Programme

The Group Change Management business is aligned to the wider Group Digital function, Lloyds Banking Group is the largest provider of digital products in the UK, providing over 4 million products through our relationship brands: Lloyds Bank, Halifax and Bank of Scotland. Our Group vision is to be the best bank for customers, and to achieve that we need to provide a first-class digital experience for every customer.  

Our vision within Group Digital is to set the standard by shaping how Britain banks.  We will strive to provide excellent services to all other divisions, and by ensuring we continue to put customers first. We aren’t just improving our internet site so it’s as good as our branch and telephony channels. We are also creating innovative internet and mobile banking services to help customers bank in a way that is secure, convenient and personalised for them, which allow our colleagues to spend more time with customers that need our help. 

In a rapidly changing digital environment, we are focused on developing technology that will ensure we continue to meet the changing needs of our customers, with a joined up customer experience across the channels and businesses.

Click here for further details of Group Change Management roles