Responsible Business

Responsible Business is our Business

As a responsible business, we have a role that matters to society.

Doing business responsibly is fundamental to our strategy to become the best bank for customers and our Helping Britain Prosper Plan. Were focused on delivering sustainable growth for our shareholders, benefitting society and re-building colleagues’ pride in a bank that does business in the right way.

One way we’re re-building public trust is through a culture of responsibility. We expect our people to put customers’ needs at the heart of everything we do and play their part in shaping a culture that’s underpinned by values, professional standards and integrity.

So we've developed Our Code of Responsibility. The Code is a guide and reference point we expect all our colleagues to live up to. It explains how we can work responsibly, living up to our Values and doing the right thing when we have to make decisions. 

Our Code of Responsibility >

In addition, we’re passionate about giving back to the communities we serve. Encouraging our people to contribute, during working hours, to their communities and to our commitments as Group to be a leader in supporting charities. 

Find out more about our communities investment here.

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