Area & Regional Management

Area & Regional Management

Department Overview

You will deliver the regional service strategy and drive the implementation of change in the region. You will be passionate about leading and embedding change and delivering operational excellence that enables the right outcomes and experience for our customers.

You will lead teams, empowering colleagues to go further to deliver the right outcomes for customers and dedicated to supporting and implementing our strategic goals.

Your role is primarily is to serve our customers better and through this grow our business. Your personal motivation to deliver the Group’s aims through the strength of your branches will determine your success.

That will mean coordinating resources, remote team management, high standards of customer service and an overarching desire to develop long-term customer relationships.

What you can expect

Because what we do matters to customers every role in our team is built on a passion for putting customers first, recognising the importance of working collaboratively as part of a team.
 
We need people who can earn a great reputation for the highest standards of responsible behaviour – where being a responsible business drives decision-making and helps put into practice our commitment to strive to always do the right thing.

And because growing our people matters we cultivate exceptional peer groups, mentoring and training for everyone to make the most of our people’s talents, helping building careers that matters, and learning skills that open up opportunities across people’s working lives.

Meet our Colleagues

Our colleagues come from all walks of life, all dedicated to putting our customers at the heart of what they do. Find out what they have to say about working at Lloyds Banking Group.

See what our colleagues say

Chartered Banker Foundation

Our colleagues in customer facing roles are assessed against the Chartered Banker Foundation Standard annually. The standard supports our vision to become best bank for customers, making sure we have the highest professional and ethical standards in place.

Achievement of the Standard recognises that you demonstrate all the right behaviours, knowledge and skills in your day-to-day role.

You can find out more here

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