Mortgage Adviser

Mortgage Adviser

Department Overview

A mortgage is often the largest single financial commitment most people will ever make in their lifetime.

Finding the right mortgage is vital to our customers and with a wide range of products to choose from, they need expert advice and guidance on how to address their mortgage needs. You will be passionate about putting customers at the heart of everything you do; going further to deliver excellent service.

You will help to build long-term relationships with customers by regularly updating them on their application and providing the kind of after care service upon which our reputation is built.

What you can expect

Because what we do matters to customers every role in our team is built on a passion for putting customers first, recognising the importance of working collaboratively as part of a team.

We need people who can earn a great reputation for the highest standards of responsible behaviour – where being a responsible business drives decision-making and helps put into practice our commitment to strive to always do the right thing.

And because growing our people matters we cultivate exceptional peer groups, mentoring and training for everyone to make the most of our people’s talents, helping building careers that matters, and learning skills that open up opportunities across people’s working lives.

Meet our colleagues

Our colleagues come from all walks of life, all dedicated to putting our customers at the heart of what they do. Find out what they have to say about working at Lloyds Banking Group.

See what our colleagues say

Chartered Banker Foundation

Our colleagues in customer facing roles are assessed against the Chartered Banker Foundation Standard annually. The standard supports our vision to become best bank for customers, making sure we have the highest professional and ethical standards in place.

Achievement of the Standard recognises that you demonstrate all the right behaviours, knowledge and skills in your day-to-day role.

You can find out more here

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