At Lloyds Banking Group diversity and inclusion is central to our business success. Our 30 million customers are very diverse and we need to ensure that we understand and can meet their needs if we are to be successful. Reflecting the diversity of the UK in our own workforce helps us to achieve that goal.
We are therefore creating an environment where everyone can provide excellent service to our diverse customers and develop their individual careers, whatever their background.
Our commitment starts at the top of the organisation. Our Group Executives sponsor our diversity programme, taking the lead on initiatives that improve both the quality of our customer service and the working environment for our colleagues.
Through a range of initiatives and strategies we work hard to ensure Lloyds Banking Group is inclusive for all colleagues and customers.