FAQs

How can I trace an old bank or savings account?

If you think you have an old bank account which you never closed, we may be able to help.

Lloyds Banking Group includes the following brands and companies:

Many of them have information on their website about how to trace lost, unclaimed or dormant accounts.

Alternatively you can contact www.mylostaccount.org.uk. This site is operated by the British Bankers’ Association, the Building Societies Association and National Savings and Investments. It represents most of the firms that offer savings and current accounts in the UK. The website will guide you through some simple steps to help you trace an account.

Can you tell me about the Lloyds black horse logo?

The iconic black horse is the symbol of Lloyds Banking Group and Lloyds Bank. It was inherited in 1884, when Lloyds Bank took over the London bank of Barnetts, Hoares & Co. But its origins go back even further. Find out more about the Lloyds Black Horse logo.

Have you any information on the Bank's Scottish Headquarters in Edinburgh?

This landmark building has been a distinctive feature of the Edinburgh skyline for more than 200 years. It was built in 1806 as the Head Office of Bank of Scotland. Today, it is also the registered office and Scottish Headquarters of Lloyds Banking Group. It has a fascinating history. To find out more visit The Mound, Edinburgh.

Did one of my ancestors work for the Bank?

If you are looking for information on someone who worked for one of the constituent companies of Lloyds Banking Group, we may be able to help. To find out more visit our family history page.

I am researching the history of my local area or branch – can you help?

We hold a wealth of information for the local historian, including historical photographs, plans and administrative records. To find out more visit our local history page.

I am looking for historical images – can you help?

We have a wide range of striking historical images in our Archives. Many of them are available in digital format.

To view some examples visit our historical images page. 

Are there any published histories for the companies that make up Lloyds Banking Group?

Numerous histories have been published over the years. Many of these are now out of print, but you may be able to find copies in your local library. For details, please see our Further Reading page.