Our Performance We report about our performance as a responsible business under five broad pillars. Customers We want to be the best bank for customers and operating responsibly is at the heart of this. Read more Colleagues We are building a diverse and inclusive team that values every colleague’s unique differences and reflects 21st century Britain. Read more Communities We are investing in our Foundations and harnessing the skills of our colleagues to support community organisations and disadvantaged people. Read more Environment We are shrinking our own carbon footprint and supporting the transition to a low carbon economy. Read more Stakeholders We are doing more than ever to engage our stakeholders and work with them to achieve our shared responsible business and sustainability goals Read more Want to know more? You can use our detailed GRI Index to find the information you need. Responsible business is also discussed in our 2016/17 Helping Britain Prosper Plan Update and 2016 Annual Report and Accounts. There is also information about methodology and materiality in our Download Centre.