Our approach to supplier management
Our supplier management programme defines how we work with our suppliers and supply chain. We work with our suppliers to ensure that they meet the expected level of performance, quality and support all compliance and risk management requirements.
We use a framework of governance and oversight which sets out clear responsibilities for our Supplier Managers.
We ensure our suppliers have an appropriate contract from the outset. By having these contracts in place we protect both parties, ensure that we deliver the right customer outcomes, and maintain our reputation with those customers.