Communities across Britain are facing significant challenges. We’re helping to address them through our Helping Britain Prosper Plan. We believe no other bank is better placed to do this. We already serve approximately 25 million customers and 1 million small businesses but we want to be more than a bank. We want to go beyond business as usual and help address systemic social and economic challenges such as Britain’s housing shortage, the skills gap in key industries, social mobility and social disadvantage.
In 2016 we continued our support for communities by:
- Giving our four independent charitable Foundations £18.5m to tackle disadvantage.
- Completing more than 260,000 hours of colleague volunteering. Skills-based volunteering, now accounts for 35% of the total time contributed by colleagues to support local organisations.
- Raising £6.1 million for our Charity of the Year, BBC Children in Need.
- Supporting credit unions across the country with our colleagues' expertise.
- Signing up 23,000 colleagues as Digital Champions to support people and organisations in their local communities – exceeding our original target to create 20,000 by 2017.