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Responsible Business

Lloyds Banking Group is an important institution for the prosperity and growth of the UK. Our customers and our commitment to the success of UK communities are central to the way we do business. As a responsible business, we are able to make a sustained and positive contribution to the economy and society.

Our starting point is to focus on providing good value and transparent products and services. This is supported by our active community investment programme.

We invested £85 million last year in grassroots charities, financial inclusion and capability and sports for young people.

Our Responsible Business Report details the strategy, programmes and commitments that will help us deliver our vision of making a difference to the UK.

Lloyds Banking Group tops many of the sustainability benchmarks.

Lloyds Banking Group is:

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Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Bank of Scotland plc (members of Lloyds Banking Group), are authorised and regulated by the Financial Services Authority. FSA authorisation can be checked on the FSA’s Register at: www.fsa.gov.uk/register/home.do. Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Bank of Scotland plc are members of the Financial Services Compensation Scheme and the Financial Ombudsman Service.