While Tom created the program with the help of a small team, he knew he could always depend on a wider support network. It’s a way of working he attributes to the strong team mentality here, as well as the trust we put in people to do what they’re best at. He believes this drives people to achieve even more and pushes innovation throughout the business.
“There’s a good balance of stretch and support here,” he explains. “You have the freedom to stretch yourself and pick up projects you’ve never done before but you know that you’ve always got your support network operating behind the scenes.”
There’s also a really strong focus on the career development. “We’re always asking ourselves, ‘How can we support people so they can further their careers? How do we give everyone a development plan?’” Tom says. “There’s a real focus on on-the-job training to help people learn and develop new skills so they can build the career they want.”
Making a difference to friends and family
While creating innovative new digital solutions is exciting, it’s the opportunity to make a difference to our customers that really drives Thomas. And because we’re the UK’s largest digital bank, many of his friends and family are our customers – which is why he feels so strongly about improving their banking experience.
“I like that I can go to my friends and ask, ‘Have you ever applied for a Lloyds Banking Group product? You used a model I built,” Thomas says. “Working with the Group means I can impact and help more people.”
If you share Thomas’ passion for innovative solutions and great customer experience, join us. Help Britain prosper as part of our team, and we’ll give you the support you need to truly make a difference.
Together we make it possible.