Site Reliability Engineer

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End date

Thursday 04 April 2024

Salary range

£45,954 - £51,060

Agile Working Options

Hybrid Working

Job description

JOB TITLE: Site Reliability Engineer

SALARY: £45,954 - £51,060

LOCATION(S): Edinburgh

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Edinburgh location.

About this opportunity

The Retirement Platform is responsible for shaping and delivering the retirement strategy and product vision to help our customers make the most of their financial future. This is an exciting time to join the Retirement Platform with a multi-million-pound investment in digitising our Individual Annuities customer journey onto a Cloud based platform.

We are seeking to recruit a Site Reliability Engineer (SRE) within the Retirement platform where your main responsibilities will be to work with our existing SRE team to ensure strong observability across our services utilizing tools such as Dynatrace and Splunk.

You will work closely with the wider team to embed SRE principles of delivering secure, robust, and reliable infrastructure and features to our customers. Helping our service teams to understand root causes of incidents. Striving to remove manual tasks (toil) through automation and the improvement of processes.

Specific activities will include:

  • Observability, investigating & fixing service issues, with an engineering mentality – resolving via code changes in some cases directly and in others by working with software engineers.

  • Increasing our observability by identifying gaps and serving as an expert on discussion around logging, meta-data, and response codes, creating dashboards and custom alerts/metrics in our APM tools (e.g. Dynatrace).

  • Implementing further automation and reducing toil.

  • Hands-on engineering, maintaining our Infrastructure as Code and CI/CD pipeline-based product and services by responding to change, implementing enhancements & improving reliability and customer experience.

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data, and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too.

Here's where you'll make a difference: 

  • Influencing across all disciplines within both the business and engineering side of the business in terms of SRE principles especially in relation to increasing reliability.

  • Whilst skills, knowledge and prior experience are meaningful to us we want people who are highly motivated, and enthusiastic with an inquisitive and curious approach to work. 

  • We’re also a people business and to support these huge technical endeavours you’ll need good communication skills and take a collaborative approach. 

What we need from you: 

  • A strong grasp of the key concepts of Site Reliability Engineering.

  • Public cloud knowledge, preferably GCP with GCP ACE or equivalent. 

  • Good working knowledge of Application Performance Monitoring tools such as Dynatrace (Preferred) or AppDynamics

  • You’ll have a keen interest in understanding all the working parts of an application, from code to infrastructure and able to identify pain points and where improvements can be made.

  • Good grasp on technologies including cloud, databases, microservices, networking, Linux, infrastructure as code and other areas.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares.

  • Benefits you can adapt to your lifestyle, such as discounted shopping.

  • Generous holiday allowance, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

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At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.