Product Manager - BTB Payments Product (12 Month Contract)

JOB TITLE: 130550 Product Manager - BTB Payments Product

ROLE TYPE: 12 Month Fixed Term Contract or Internal Secondment

LOCATIONS: Birmingham, Bristol, Edinburgh or London

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About This Opportunity:

An exciting opportunity has arisen to join the Domestic Payments Product Team within Business Transaction Banking (BTB) as a Product Manager. BTB provides a diverse range of products and services both domestically and internationally to BCB customers. The team is responsible for Product Management, Governance, Commercialisation and Pricing & Performance, playing a crucial role in meeting evolving client needs and supporting our group purpose of Helping Britain Prosper.

In this role, you'll own and execute the Cash & Cheque strategy to shape the future physical payments proposition in an evolving landscape, ensuring the successful financial performance of the product set.

Key Accountabilities:

• Lead change activity: Oversee product launches, pilots, withdrawals and enhancements, ensuring timely and effective delivery.

• Define future vision and roadmap: Develop and implement strategic plans for physical payments, aligning with client and business needs.

• Provide product expertise: Ensure governance, collateral, pricing, infrastructure and support are in place for product success.

• Champion product and client needs: Identify and scope requirements for development, including funding and marketing.

• Ownership of change: Drive initiatives that deliver Payments Strategy, optimise client experience and minimise impact on BCB P&L.

• Interlock with partners: Collaborate with various bank teams to ensure alignment and effective execution.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us! The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What You'll Need

• Product Knowledge: A deep understanding of Cash and Cheque products and supporting operational processes is critical. This includes knowledge of the product lifecycle, regulatory requirements and the ability to lead product performance.

• Large Scale Change: Experience in delivering customer-focused, innovative change across a large organisation and complex partner matrix. The ability to deliver both business and client value drivers to meet critical metrics and SLAs across performance and budget.

• Delivery Track Record: A robust history of delivery in a banking service provision environment, demonstrating a clear focus on meeting agreed business targets, priorities and objectives. Including experience in commercialising investment projects and driving business growth.

• Communication: An effective communicator with the ability and confidence to communicate complex topics.

• Influencing: Validated ability to influence across leadership teams as appropriate, to persuade and negotiate with senior leaders and stakeholders.

• Self-motivation and Initiative: Ability to lead others to deliver on initiatives, work at pace and handle conflicting priorities.

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!