AI Mobilisation Lead

JOB TITLE:  AI Mobilisation Lead

SALARY: £81,999 - £91,110

LOCATION:  London, Birmingham, Edinburgh, Bristol or Manchester

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity: 

We’re the Chief Data & Analytics Office (CDAO) within Lloyds Banking Group!   CDAO’s mission is to promote, embed and commercialise Data and Analytics practice and culture across Lloyds Banking Group.

The Data Resilience team is a new chapter within the Chief Data and Analytics Office. It has the responsibility to define and embed new Strategies, Operating Models and Control Frameworks to protect the Banks critical data services that our customers, colleagues and the market rely upon.

The Data Resilience team have 5 main objectives:

• Setting up a Data Pillar: identify & define critical data assets supporting critical business processes. Finding innovative and pioneering solutions to deliver Data Pillar in ServiceNow – perhaps first in the industry.
• Assess level of resilience around those assets.
• Key part of the assignment is to define/design/test and implement tooling requirements around this.
• Embedding latest technologies such as Gen AI/ML to improve resilience across the bank
• Use the capabilities of AI to refine, optimise existing workflows and build new capabilities

We have an excellent opportunity for a forward-thinking AI Operational Resilience Lead to drive the integration of AI systems into our operational resilience framework. This role will focus on identifying, assessing, and mitigating the risks AI introduces to the continuity and stability of critical business services. You will work cross-functionally across technology, risk, compliance, and data science teams to ensure that AI-enabled processes remain resilient, explainable, and aligned with regulatory expectations

About us

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Technical background in AI/ML, data science and practical experience of hands-on development.
• Understanding of machine learning models, natural language processing (NLP), and AI algorithms
• Knowledge of model lifecycle: training, validation, deployment, and monitoring.
• Ability to assess and mitigate risks from AI systems (e.g., model drift, bias, explainability).
• Experience working with AI/ML platforms and monitoring tools (e.g., MLflow, Azure ML, SageMaker, Databricks)
• Excellent stakeholder management and communication skills.
• Proven experience in operational resilience, risk management, or business continuity within financial services or a regulated environment.

And any experience of these would be really useful

• Experience with cloud-native AI environments and SaaS-delivered AI products.
• Exposure to incident response and major event management involving technology failures.
• Familiarity with resilience frameworks and regulatory expectations (e.g., PRA SS1/21, FCA PS21/3, DORA, NIST AI RMF).

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.