Our purpose and strategy
Our purpose is Helping Britain Prosper.
Our purpose is Helping Britain Prosper.
We have an important role to play in creating a more sustainable and inclusive future.
Lloyds Banking Group incorporates many household names.
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
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This report provides an update on our progress towards the Group's sustainability ambitions.
We put you first, so you can put our customers first.
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
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Disclosures relating to our strategic, financial, operational, environmental and social performance.
Latest and archived results for Lloyds Banking Group and its main subsidiaries.
See all the key dates in the financial year.
Higher, more sustainable returns as we continue to Help Britain Prosper.
Information and key documents for the wide range of securities issued by Lloyds Banking Group and its entities.
Lloyds Premier, a new bank account from the UK’s biggest bank, is now available - bringing together the best in financial perks and premium lifestyle services, designed for people with income or assets over £100,000.
Digital twins are revolutionising industries across the globe, including financial services.
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Build something that changes everything. Join us as we explore new ideas and technologies to reshape the world of finance.
Dan is a Lead Software Engineer in the Group's devices lab, with a lifelong career in app development and AI.
Lloyds Banking Group is best known for its portfolio of financial services brands.
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Our purpose is Helping Britain Prosper.
We have an important role to play in creating a more sustainable and inclusive future.
Lloyds Banking Group incorporates many household names.
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
This report provides an update on our progress towards the Group's sustainability ambitions.
We put you first, so you can put our customers first.
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
Disclosures relating to our strategic, financial, operational, environmental and social performance.
Latest and archived results for Lloyds Banking Group and its main subsidiaries.
See all the key dates in the financial year.
Higher, more sustainable returns as we continue to Help Britain Prosper.
Information and key documents for the wide range of securities issued by Lloyds Banking Group and its entities.
Lloyds Premier, a new bank account from the UK’s biggest bank, is now available - bringing together the best in financial perks and premium lifestyle services, designed for people with income or assets over £100,000.
Digital twins are revolutionising industries across the globe, including financial services.
Build something that changes everything. Join us as we explore new ideas and technologies to reshape the world of finance.
Dan is a Lead Software Engineer in the Group's devices lab, with a lifelong career in app development and AI.
Lloyds Banking Group is best known for its portfolio of financial services brands.
Learn more about flexible working.
About this opportunity
You will join the Consumer Servicing & Engagement (CS&E) Platform, a team focused on delivering a unified digital servicing experience for personal customers on the device of their choice. We aim to provide the best digital customer experience by increasing engagement and enabling seamless self-service.
In this role, you’ll develop AI and ML solutions to solve business problems with guidance this includes feature selection, model training, prompting, fine-tuning, and designing validation frameworks. You’ll also conduct research using primary data sources to identify key themes and trends that inform strategic decisions.
What you’ll be doing:
Conducts research using primary data sources to identify key themes and trends for analysis.
Supports colleagues in effectively using data management systems to drive insights and decision-making.
Delivers customer service by meeting needs directly or supervising a team of advisors.
Prepares and edits documents for publication, ensuring alignment with organisational standards.
Invests in personal development and supports others through coaching, training, and capability building.
Identifies gaps in existing processes and contributes to improvements through change initiatives.
Provides clear guidance on procedures and handles routine queries using established frameworks.
Reviews IT security issues and resolves problems with support, ensuring compliance.
Investigates programme-related questions and contributes to process improvements.
Manages risk and strategic planning outcomes within defined systems and responsibilities.
Leads teams to deliver results, working within established knowledge and operational frameworks.
Responds to objectives by developing personal skills and coaching others to improve performance.
What you’ll need:
Experience building and deploying AI/ML solutions across the full lifecycle.
Proficiency in Python (NumPy, Scikit-learn, Pandas) and SQL.
Hands-on experience with deep learning frameworks like PyTorch, TensorFlow, or JAX.
Solid understanding of machine learning theory and statistical modelling.
Familiarity with MLOps/AI Ops practices for scalable, reliable deployment.
Strong communication and leadership skills, with a collaborative mindset.
Comfortable working in agile, cross-functional teams.
Nice to have:
Experience with Google Cloud Platform (GCP).
Exposure to Natural Language Processing (NLP) techniques.
Familiarity with Generative AI tools, including LLMs and frameworks like LangChain or LangGraph.
Why Lloyds Banking Group:
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today
Can't find the role you want right now?
By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we’ll be able to keep you up to date.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.