Manager, Dynamic Controls- Control Office

JOB TITLE: Manager - Dynamic Controls - Control Office ​
LOCATION(S): Isle of Man, Jersey & Guernsey

HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

Candidates need to have the legal right to live and work in Isle of Man, Jersey or Guernsey. (Please note that this is different to the right to work in the UK)

About this opportunity

Join us on our journey to transform Lloyds Bank Corporate Markets, Crown Dependencies and evolve our risk management approach, accelerating decision-making to achieve optimal outcomes for our customers swiftly and securely.

This is a dynamic and challenging role suited to someone with the drive and capability to ensure the smooth and efficient operation of the Chief Controls Office and directly supporting the Head of Risk with ad hoc special projects, to, achieve the strategic objectives while maintaining operational excellence and fostering a positive organizational culture.

This role encompasses a variety of responsibilities aimed at achieving strategic goals, optimizing performance, and supporting senior management along with ownership of critical events and will require self-starting capabilities along with the capability to take ownership of new and often “first time” issues and drive them to a successful conclusion.

You'll be part of a diverse team within Crown Dependencies Risk function, working collaboratively to support a fast-paced change environment. You'll be empowered to use your knowledge and experience to help the business expand, and in return, we'll develop your skills further.

What you’ll be doing

• Acting as a liaison between senior management and other departments, clients, and external stakeholders.

• Overseeing activities and special projects from inception to completion, ensuring they meet deadlines, budgets, and quality standards.

• Translating the organisation's strategic objectives into actionable plans and ensuring their successful execution.

• Executing business strategies and plans developed by the Senior Manager.

• Good written and verbal skills with ability to prepare and present reports and updates on business performance, financial status, and progress for ad hoc activities.

• Identifying potential risks and implementing measures to mitigate them.

• Ownership of end-to-end coordination required to address and resolving critical issues that arise within the business.

• Day to day responsibilities to support the risks under the responsibility of the NSM.

• Ongoing responsibility for ensuring the embedding of the Lloyds Bank, Non-Financial Risk Transformation, under ‘resetting risk management.’

What you'll need:

• Software Proficiency – Proficiency in Microsoft Office Suite, including demonstrated ability to effectively use Excel for data analysis and reporting, PowerPoint for creating impactful presentations, and SharePoint for collaborative document management. Additionally, possess strong working knowledge of Power BI for data visualization and business intelligence.

• Critical Thinking – The ability to Interpret information in an objective manner (even when it is limited) using technical or industry-specific knowledge or experience and deductive reasoning. Generates and contributes ideas to support in the formulation of judgements and solutions. Ability to take autonomous control of issue that require multiple stakeholder resolution and see the activity through to closure.

• Operational Risk Frameworks – Has a good understanding of the latest Operational Risk frameworks and technology being used across financial and non-financial services to enable them to play a key role in a specialist risk centre of excellence. Has a basic knowledge of relevant laws, regulation, industry standards and established best practice in technical discipline. Experience of supporting group-level policy and setting risk-appetite, and able to set control objectives and performance indicators.

• Collaboration – Can builds and sustains a network of relationships across the Group and externally. Manages relationships honestly, addressing differences in a straight-forward and mutual way and encourages the team to network and collaborate with colleagues beyond their own business areas.

• Values & Behaviours – Innovates to go faster by taking responsibility for challenging existing processes; being an early adopter of change and viewing advancements in technology as opportunities to help us deliver for our customers. Inspires others by building rapport and gaining commitment through strong personal identity. Embracing diverse viewpoints; demonstrated in the way they do business and collaborate with others. Demonstrates a growth learning mindset and is open to new experiences to intentionally grow their individual and team skill.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. 

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Ready to start growing with purpose? Apply today!