Our purpose and strategy
Our purpose is Helping Britain Prosper.
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Who we are
- About the Group
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Purpose and strategy
SustainabilitySustainability
We have an important role to play in creating a more sustainable and inclusive future.
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Heritage
Read the articleWho was Flora Murray?
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
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Sustainability
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Our people
Our benefitsOur benefits
We put you first, so you can put our customers first.
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Charities and communities
Our Foundations40 years of Foundations
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
- ESG policies and downloads
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Our people
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Investors
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Annual report
Annual report highlights PDF, 15MB (opens in new tab)Annual report
Disclosures relating to our strategic, financial, operational, environmental and social performance.
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Investor news
Financial calendar Financial calendarFinancial calendar
See all the key dates in the financial year.
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Shareholder information
Our investment caseWhy invest in Lloyds Banking Group?
Higher, more sustainable returns as we continue to Help Britain Prosper.
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Annual report
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Careers
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Why join us?
Explore our officesWhere we are
With hubs across the UK, there's a place for you.
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Where we are
Explore our Leeds officeLeeds
We're searching for the best talent to join us in Leeds.
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Our teams
Search for jobsTech and data roles
Join us as we explore new ideas and technologies to reshape the world of finance.
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Brands
Our brandsOur brands
Working with us gives you access to some of the UK’s household brands.
- About applying
- Early careers
- Search jobs
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Why join us?
- Contact
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About the Group
About the Group collapsed
Purpose and strategyOur purpose and strategy
Our purpose is Helping Britain Prosper.
-
Purpose and strategy
Purpose and strategy collapsed
Sustainability
Sustainability
We have an important role to play in creating a more sustainable and inclusive future.
-
Heritage
Heritage collapsed
Read the article
Who was Flora Murray?
As with all necessary struggles it’s often the actions of brilliant and tenacious individuals that create lasting change.
-
Our people
Our people collapsed
Our benefits
Our benefits
We put you first, so you can put our customers first.
-
Charities and communities
Charities and communities collapsed
Our Foundations
40 years of Foundations
Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.
- ESG policies and downloads
-
Annual report
Annual report collapsed
Annual report highlights PDF, 15MB (opens in new tab)
Annual report
Disclosures relating to our strategic, financial, operational, environmental and social performance.
-
Investor news
Investor news collapsed
Financial calendar Financial calendar
Financial calendar
See all the key dates in the financial year.
-
Shareholder information
Shareholder information collapsed
Our investment case
Why invest in Lloyds Banking Group?
Higher, more sustainable returns as we continue to Help Britain Prosper.
-
Why join us?
Why join us? collapsed
Explore our offices
Where we are
With hubs across the UK, there's a place for you.
-
Where we are
Where we are collapsed
Explore our Leeds office
Leeds
We're searching for the best talent to join us in Leeds.
-
Our teams
Our teams collapsed
Search for jobs
Tech and data roles
Join us as we explore new ideas and technologies to reshape the world of finance.
-
Brands
Brands collapsed
Our brands
Our brands
Working with us gives you access to some of the UK’s household brands.
- About applying
- Early careers
- Search jobs
End date
Tuesday 27 January 2026Salary range
£43,803 - £48,670We're rebooting an icon and building the future of finance.
Find out why you should join us.
Agile Working Options
Job Share; Hybrid WorkingJob description
JOB TITLE: Technical Application Service Specialist
SALARY: £43,803 - £53,537
LOCATION: Bristol
HOURS: Full-time, 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office.
ABOUT THIS OPPORTUNITY
Do you enjoy turning data into actionable insights and ensuring systems run at peak performance? Join our Customer Decisioning Lab as a Technical Application Specialist, where you’ll focus on building dashboards and driving Site Reliability Engineering (SRE) practices to keep our Pega Customer Decision Hub (CDH) platform resilient and efficient.
WHAT YOU’LL BE DOING
Day to day, you will:
Design and develop dashboards to monitor application health, performance, and key business metrics.
Implement and maintain SRE best practices, including reliability, scalability, and incident response processes.
Automate monitoring, alerting, and reporting to improve system observability and reduce manual effort.
Collaborate with engineering, operations, and business teams to ensure platform stability and proactive issue resolution.
Analyse performance trends and provide insights to drive continuous improvement.
Support capacity planning, disaster recovery, and compliance activities.
WHAT YOU’LL NEED
Experience in building dashboards using tools like Pega, Grafana, Kibana, or similar.
Knowledge of SRE principles, monitoring, and incident management.
Proficiency in SQL and data visualization techniques.
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills.
And any experience of these would be really useful:
Familiarity with Pega CDH or similar decisioning platforms.
Experience with automation and scripting for monitoring and reporting.
ABOUT WORKING FOR US
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today.
Benefits that work for you
Our benefits are designed to support you both in and out of work. We offer a competitive pay and benefits package including health insurance, pension, holiday allowance, family leave and flexible working.
Development and progression
With us, your development is a priority, and we’ll ensure you have the right tools to grow and learn.
Our offices
Our newly renovated offices boast state-of-the-art tech and top-class facilities to help colleagues to connect, collaborate and thrive in an environment so they can do their best work for our customers.
A talent community for you
Not ready to apply for anything just yet? Don't worry, join our talent community. We're matching amazing people to new opportunities every single day.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
