Our purpose, values and responsibility

Every role in our team is built on passion for putting customers first

To help Britain prosper, everyone in the Group is working to build a stronger, more responsible business.

We stand out by meeting the needs of families, businesses and communities across the UK.

Through our brands — Lloyds Bank, The Halifax, Bank of Scotland, Scottish Widows and many more — our people help customers in ways that really matter.

Because what we do matters to customers, every role in our team is built on a passion for putting customers first.

We need people with the highest standards of responsible behaviour. Being a responsible business drives decision-making and puts into practice our commitment to always do the right thing.

Because growing our people matters, we make the most of our people’s talents, helping build careers that matter and skills that open opportunities across people’s working lives.

Find out more about how we're helping Britain prosper

Find out more about our purpose, values and responsibility