How we're helping businesses in the Midlands


Family cleaning company keeps the lights on

A second-generation cleaning company is benefitting from a five-figure Coronavirus Business Interruption Loan (CBIL) from Lloyds Bank.

Class Cleaning of Louth, based in the Lincolnshire town, was founded in 2005 and offers a range of domestic and commercial cleaning services. The business has had to temporarily cease trading in the face of coronavirus, with a large proportion of its customers OAPs and those most vulnerable to the virus.

The CBIL scheme provides funding for smaller businesses that are experiencing lost or deferred income as a result of coronavirus and that would not otherwise secure bank finance. The loan is enabling Class Cleaning to continue to pay its staff.

Owner Amanda Turner, who took over the company from her father and stepmother in 2017, has also taken a pay cut to ensure her five members of staff, four full-time and one part-time, can keep being paid while the business is not able to operate.

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Physiotherapist proves flexible with online sessions

A West Midlands physiotherapist is hosting online consultations and Pilates sessions to help its patients stay in good health during lockdown, after being saved from closure by support from Lloyds Bank.

While Physio & Health Matters, which has four branches in the region, is still able to offer a limited number of face-to-face consultations for those in critical need, appointments are subject to a stringent risk assessment to ensure there is no risk of spreading coronavirus.

So, the group, which has had to furlough almost all of its staff, is also offering consultations via phone, video link and even WhatsApp and Snapchat to its 10,500 patients, around 15% of whom are NHS referrals.

Physiotherapist and Managing Director Kiran Sharma said: “We’re following advice from the regulator and we’ve been told we can carry on treating people who are in dire need, after assessing the risk to ourselves and patient and while wearing PPE.

“These patients would otherwise end up at their GP practice or in hospital, so it’s about protecting the NHS at a time when it is under huge pressure.

“For our other patients, we are holding telephone and online consultations to give advice and help them manage their pain.”

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How we're helping businesses

Case studies from other regions across the UK show how we're supporting businesses impacted by coronavirus.

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