Fast Facts About Lloyds Banking Group

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  • Lloyds Banking Group was formed on the 19th of January 2009.
  • Lloyds Banking Group has the biggest private shareholder base in the country.
  • The Group has over 30 million customers and is the UK's leading provider of current accounts, savings, personal loans, credit cards and mortgages.
  • Lloyds Banking Group has approximately 65,000 employees (full-time equivalent)
  • Operating a multi-brand strategy, the Groups main brands include; Lloyds Bank, Bank of Scotland, and Halifax.
  • Through it's main brands, the Group has over 2,000 branches throughout the UK.
  • The Group lends to 1 in 4 First Time Buyers who complete in the UK.
  • As part of our Helping Britain Prosper Plan we have pledged to provide 1 in 4 new-build first time buyers, second steppers and private rented mortgages.
  • One-third of all lending on UK new-build properties is funded by Lloyds Banking Group.
  • The Group now has over 13 million active online customers; of which over 9 million are active mobile users.

Lloyds Banking Group

  • Lloyds Banking Group has a substantial branch network and we will continue to hold a strong presence on the high street across the UK.
  • With 22 million current account customers Lloyds Banking Group Retail is the UK's largest provider. The Group is also the largest provider of 'basic' or social bank accounts in the UK.
  • With over 21 million savings customers the group currently holds over £200 billion in retail savings deposits.
  • Lloyds Banking Group Retail is the UK’s number one mortgage lender and provides mortgages to 1 in 4 new borrowers in the UK. The group is a leading provider of first time buyer home finance.

Lloyds Bank

  • Lloyds Bank has a network of over 1100 branches across England and Wales with over 10 million customers. 
  • In 2015 Lloyds Bank celebrated its 250 year anniversary.
  • Within just two years from launch - Lloyds Bank reached over 1 million Club Lloyds account customers, with these customers receiving over £130 million pounds in credit interest.
  • Nearly 6m customers actively use Lloyds Bank digital services, e.g. online or mobile banking.
  • Lloyds Bank receives over 2.5m log ons per day with 75% from a mobile or tablet.


  • Halifax is a leading UK savings provider with around £90bn of savings on deposit and 11 million savings customers.
  • In 2015, we helped 1 in 4 new buyers become homeowners and in 1 in 4 customers purchase their first home, as a proportion of the total market.
  • Halifax has over 5 million active Digital customers
  • Halifax is the first UK bank to require all its frontline banking consultants to be professionally qualified before they can work with customers.

Bank of Scotland

  • With 293 branches Bank of Scotland has the largest network of high-street bank branches in Scotland and over 600 ATMs across the country.
  • Bank of Scotland has seven mobile branches which combined drive 85,000 miles a year serving some of Scotland’s most remote communities.
  • Bank of Scotland serves 1.3 million active ‘Everyday Banking’ customers (c28% of mkt).
  • Bank of Scotland Commercial has dedicated Scottish based credit teams with 90% of business lending decisions taken in Scotland.
  • Lloyds Banking Group Commercial Banking has approximately 26,000 corporate customers and over one million SME customers (including social and community organisations).
  • The Group’s SME Charter underlines the Group's support for the sector, with a series of pledges designed to support SME growth, including commitments to help 100,000 businesses get off the ground and to grow net lending to SMEs by £1 billion.
  • You can find out more at the Lloyds Bank Commercial Banking web pages.
  • Lloyds Banking Group General Insurance is the UK's third largest general insurance provider.
  • 3.2 millions customers protect their homes and valuables with use.
  • 310,000 customers rely on us for motor insurance.
  • We provide insurance to 41,000 small businesses.
  • In 2013 we paid £314 million in home claims and £50 millions in weather claims and helped 200,000 customers.
  • Wealth & International is made up of three divisions - Wealth, Asset Management and International.
  • Within Wealth & International we have a number of important brands including UK Private Banking, International Private Banking, International Banking and International Retail Banking.
  • Lloyds Banking Group Wealth is a large scale business, (the equivalent of a FTSE 250 company) with over 500,000 clients and over 3,000 colleagues.

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