Helping britain prosper

Delivering our purpose

Our purpose is to help Britain prosper. We have served Britain through our products and services for more than 250 years, across every community, and millions of households.

Our success is interwoven with the UK's prosperity and we aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and the way we deliver our strategy.

Our approach to responsible business ensures that colleagues are equipped to make the right decisions supported by our values-based culture and the way we embed responsible business in our policies, processes and training.

Our Plan

Read more about the targets we’ve set on our Helping Britain Prosper plan

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People

People

We’re helping people tackle issues that really matter to them - buying a home, saving for later life, or building their digital skills.

Businesses

Businesses

We’re helping businesses of all sizes to start-up, grow, improve productivity, build their skills base and become successful exporters.

Communities

Communities

We support diversity, inclusion and community cohesion by providing help for some of the most disadvantaged people in Britain.