Helping Britain Prosper, at the heart of housing

First Time Buyers

We helped Matt and Cat Bradford-Aunger take their first step on the property ladder.

The couple had put their plans to buy a house on hold because of wedding costs, vet bills and costly car repairs.

A few months later Cat’s father shared a newspaper clipping about our new Lend a Hand product. This led to a discussion about how the family could help them get onto the property ladder. After having initial conversations with us, Cat’s parents provided a deposit using some of their pension.

Less than two months later Matt and Cat were in a two-bedroom mid-terraced house with a garden, which they’re now mid-way through renovating.

We’re committed to lending £10bn to help people buy their first home in 2019.

As someone from a working class background, owning a home is such a huge milestone for me. Owning a house has always been a dream and without the Lend a Hand Team it wouldn't have been possible. They made the process seamless from start to finish and supported us through all the confusing obstacles we faced.

Matt, First-time buyer

Protecting homes

Lloyds Banking Group recently provided support to Roger Harrison after his home was destroyed by fire.

The damage to the house was so significant that Mr Harrison and his wife had to live in rented accommodation for 14 months whilst it was rebuilt. In that time, we were in regular contact with the customer, helping them through a horrible and difficult experience.

Many insurance providers employ third parties to manage complex claims whereas our insurance brands deal directly with our own customers. We also empower our frontline colleagues to take important decisions regarding claims and associated costs, meaning payments can often be processed faster than other providers.

In 2018, Lloyds Banking Group insured 1.7 million homes across the UK.

We now realise that the product is the service given, not the premium paid, and that should the unthinkable happen it is the integrity and quality of service which will matter.

Mr Harrison, Lloyds Banking Group customer


Golding Homes is the largest social landlord in Maidstone.

The company owns and manages more than 7,500 properties across Kent and has invested over £150 million in regenerating its homes and neighbourhoods since it was established in 2004.

A £100 million lending facility will help fund its development pipeline of more than 2,000 new homes between now and 2025.

We work with over 200 housing associations in the UK who are responsible for around 2 million affordable homes.

This new relationship and facility with Lloyds Bank is our largest single financing deal since our creation 15 years ago and will help support our ambitious programme to deliver up to 500 new homes every year for the next five years.

Neil Perrins, Director of Resources at Golding Homes

Housing growth partnership

The Housing Growth Partnership has invested £800,000 alongside Genesis
 Homes to fund a development in Cumbria. 

The investment will fund a development which will provide a mix of two, three and four bed high quality family homes.

This is the Housing Growth Partnership’s second investment with Genesis as we continue to support the management team’s ambitions to become a significant regional housebuilder with four active sites now under development.

The investment will deliver 19 new homes, including 5 affordable homes, in the village of Cumwhinton, Cumbria.


Housing growth

Read more about the Housing Growth Partnership

Read more

Helping Britain Prosper

As a leading financial services group, Lloyds Banking Group understands the importance of the housing market to UK prosperity.

Our strength as a combined banking and insurance provider means we’re able to support people, businesses and communities across the entire housing supply chain. We’re at the heart of housing. It’s one of the ways we’re helping Britain prosper.