About the plan

 

We launched the Plan in 2014, drawing on advice about how to shape it from our senior leaders and many external stakeholders, including our Independent Stakeholder Panel and Foundations. In 2016, we adjusted the Plan to make it more ambitious and more measurable

As part of the fabric of Britain, we can see first hand the challenges Britain faces through our operations and our 75,000 colleagues. The Plan is core to our strategy. We know from long experience that when Britain prospers we do too, so the Plan is an investment in our collective long-term success. It supports our strategy to become the best bank for customers and it’s fundamental to rebuilding trust in our brands and sector.

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Helping Britain Prosper Plan 2017

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Our targets

People, businesses and communities across Britain are facing significant challenges. We’re helping to address them through our Helping Britain Prosper Plan. We believe no other bank is better placed to do this. We already serve approximately 25 million customers and 1 million small businesses but we want to be more than a bank. We want to go beyond business as usual and help address systemic social and economic challenges such as Britain’s housing shortage, the skills gap in key industries, social mobility and social disadvantage.

Our targets fall naturally into three categories, reflecting our desire to help people, businesses and communities across Britain.

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Helping Britain Prosper Plan 2017 plan on a page

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Plan Performance


In 2016 we achieved 20 of our 24 targets.

  • We provided 1 in 4 new build mortgages
  • We invested over £30m in house builders
  • We created over 1,000 new apprenticeships
  • We supported 121,000 start-ups
  • We raised £6.1m for BBC Children in Need

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Helping Britain Prosper Plan 2014 - 2016 Performance

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Sara Weller Q&A

Sara Weller, Chair, of our Responsible Business Committee, answers questions about the Helping Britain Prosper Plan and our performance as a responsible business in 2016.

“Helping Britain prosper is about creating opportunities for all to share in the economic and social benefits of a successful UK. As a sustainable, low-risk business we can support this success in many ways.”

 

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Q&A with Sara Weller

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