About the plan

 

Through our products and services, we’ve been helping Britain prosper for more than 250 years and today we help 27 million customers with their financial needs.

Our Helping Britain Prosper Plan takes us beyond business as usual. It tackles the social and economic issues that matter to Britain: its people, businesses, environment and communities. It differentiates, unites and inspires our Group and colleagues to meet some bold targets

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Helping Britain Prosper Plan Update 2017/18

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Our targets

We already serve more than 27 million customers and more than 1 million business customers but we want to go beyond business as usual and help address the social and economic issues that matter most to Britain; such as getting a home, saving for later life, building digital skills, championing Britain's diversity and tackling social disadvantage.

Our targets fall into three categories; helping people, businesses, and communities.

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Helping Britain Prosper Plan 2018

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Plan Performance

 

In 2017 we achieved 21 out of 22 targets, including: 
• Lending £13bn to first-time buyers
• Created over 1,200 new apprenticeships
• Supported more than 124,000 start-up businesses
• Supported more than 2,800 charities through our independent charitable foundations 
• Raised £4.8m for Mental Health UK

 

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Helping Britain Prosper Plan 2014 – 2017 Performance

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Sara Weller Q&A

“Our businesses have roots going back 250 years and have stood the test of time. Our purpose, to help Britain prosper, is more important than ever to the UK’s successful transformation into a digitally enabled low carbon economy” 
Sara Weller, Independent Director and Chairman,
Responsible Business Committee

 

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Q&A with Sara Weller

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