what ring-fencing means for our Business banking and Commercial clients

The majority of our Business and Commercial Banking services are not affected; most clients will not see any changes and your bank account details will stay the same.

We are setting up a new bank so we can continue to offer more complex products and services. The new bank will be known as Lloyds Bank Corporate Markets plc*.

If your business is going to be affected by these changes, we will contact you to let you know what this means for you.

Clients with a single Relationship Manager will continue to have one primary contact providing products and services from both their existing bank and Lloyds Bank Corporate Markets.

Some of the ring-fencing changes are made by a formal Court process

The Court process is called the Ring-Fencing Transfer Scheme (RFTS). Anyone who thinks the way we are implementing ring-fencing may affect them negatively has the right to participate in the Court process. You’ll find full details about the RFTS and the Court process here.

For more information on how Lloyds Banking Group is implementing ring-fencing, download the appropriate guide for clients affected by the changes below. If you have any questions please contact your Relationship Manager.

Lloyds Bank plc clients:

Bank of Scotland plc clients:

Be extra vigilant about fraud

Although the majority of our clients will see no changes, other banks will be making changes related to ring-fencing. During this period of change in UK banking, you should be extra vigilant about fraud.

We’ll never phone or email you asking you for your full Unique Reference Number, password, PIN or reader codes, or to transfer funds to a new sort code and account number that we provide.

Don’t assume that letters, phone calls, emails and text messages are genuine even if the person knows information about you.

Don’t feel pressured into making a decision or acting quickly. A genuine bank or organisation won’t mind waiting if you want time to think.

If you receive instructions about a change in bank details from companies you make regular payments to, you should contact them on a number you normally use to check these are genuine.

We use the latest security measures to protect your business but there are also simple solutions you can put in place to safeguard against fraud:

  • using anti-virus software
  • securing your wireless connection
  • keeping your operating systems and software up to date with the latest releases as soon as they are available

If you have accounts with other banks

If you have accounts with other banks, they will tell you if your accounts are affected by the changes they are making. If you have any questions you should contact the relevant bank directly.

* Lloyds Bank Corporate Markets plc is the legal name for Lloyds Banking Group’s new non-ring-fenced Bank. Lloyds Bank Corporate Markets plc was authorised with restrictions on 25 July 2017, and is now registered as a Credit Institution on both the Financial Conduct Authority (FCA) and Prudential Regulatory Authority (PRA) websites (Reference number: 763256). Until the restrictions are removed by the FCA and the PRA, Lloyds Bank Corporate Markets plc is limited in its ability to undertake or have migrated to it any regulated financial services activities.