Private Banking Lending Manager

Paul Griffiths will be hosting a call to discuss the role on 18/03/2026 at 3.30pm-4pm. Please reach out to Paul for details.

JOB TITLE: Private Banking Lending Manager

LOCATION(S): Edinburgh, Manchester, Birmingham, Bristol, Chester, West Yorkshire, Hove or Abingdon

HOURS: Full time

WORKING PATTERN: This is a homeworking role. Occasional travel will be required to meet Brokers in London. Colleagues with disabilities can be supported with workplace adjustments.

About this opportunity

Ready to shape the future of lending in Private Banking? We’re looking for a proactive and people-focused individual to join our Specialised Lending Team as a Private Banking Specialist Lender. This is a unique opportunity to work at the heart of our lending operations, delivering exceptional outcomes for high-value clients while helping shape the future of our lending proposition.

What you’ll be doing:

• Proactively manage and build strong relationships with key internal stakeholders, acting as a trusted business partner.

• Collaborate closely with lending colleagues to manage and deepen relationships with important external introducers and brokers.

• Drive business development by cultivating new broker partnerships, identifying emerging market opportunities, and converting quality new lending leads into pipeline growth.

• Build, nurture, and support ongoing client relationships, including managing loan renewals, ensuring smooth transitions, and maintaining high levels of client satisfaction throughout the lending lifecycle.

• Identify and resolve shortcomings in compliance and distribution processes to enhance customer service and strengthen risk control.

• Maintain a productive and solution-focused working relationship with Wealth Credit Risk to support the delivery of outstanding customer outcomes.

• Provide informed input into the development of improved procedures and processes to enhance the end‑to‑end customer lending journey.

• Deliver operational support to senior managers through non‑routine activities, using established programmes and protocols to support strategic objectives.

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

Essential Skills

• 3+ years experience in complex HNW residential and specialist lending

• Proven understanding of the UK residential property market and the services that support it.

• Strong relationship management skills as you'll be working across Private Banking, Wealth Credit Risk and introducers

• Customer‑first decision‑making with confident judgement in complex lending scenarios

• Continuous improvement approach with strong control, documentation and process discipline

Desirable Skills

• Ability to coach others in lending standards and credit reasoning

• Comfortable using customer and partner feedback to enhance service

• Proactive in sharing knowledge and guidelines across teams

We know great talent comes from many backgrounds. Even if you don’t meet all criteria, if you have relevant transferable skills, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We offer a wide‑ranging benefits package, including:

• A generous pension contribution of up to 15%

• An annual performance‑related bonus

• Share schemes including free shares

• Benefits you can tailor to your lifestyle, such as discounted shopping

• 30 days’ holiday, plus bank holidays

• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today!