Helping Britain Prosper: annual report and accounts 2023
For over 325 years we have supported Britain, helping people and businesses invest and grow. Today is no different.
Our sustainability report provides information and progress on our environmental, social and governance performance.
Our business model
By focusing on Helping Britain Prosper, we aim to deliver sustainable growth and returns.
Group Chief Executive's review
"2023 was an important year for our Group. We delivered a robust financial performance, and we are seeing real evidence of strategic progress as we transform the business.
We have increased confidence in delivering the 2024 and 2026 strategic commitments."
Charlie Nunn, Group Chief Executive
"Our purpose of Helping Britain Prosper provides us with a great opportunity for future success.
We remain focused on helping people and businesses finance their ambitions and grow whilst delivering long-term, sustainable returns for our shareholders."
Robin Budenberg, Chair
Our purpose is Helping Britain Prosper. It's what drives us, what makes us different and defines how we profitably grow for all our stakeholders.
Our progress and performance
The Group delivered a robust financial performance, meeting our 2023 guidance, driven by income growth, cost discipline and strong asset quality. This performance enabled strong capital generation and increased shareholder distributions.
Non-financial performance in 2023
See pages 29-38 of the annual report for full details
Financial performance in 2023
See page 28 of the annual report for full details
We have three strategic priorities which will enable us to deliver our vision of being the UK customer-focused digital leader and integrated financial services provider, capitalising on new opportunities, at scale.
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