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Group overview Directors William Chalmers Alan Dickinson Robin Budenberg Sarah Legg Lord Lupton CBE Amanda Mackenzie OBE Stuart Sinclair Catherine Woods Sarah Bentley Nigel Hinshelwood Brendan Gilligan Charlie Nunn Harmeen Mehta Corporate governance Complaints data Ring-fencing Group Executive Committee Public affairs and policy

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Our purpose Constituency factsheets Coronavirus and mental health The Big Conversation Volunteering during lockdown Delivering on our renewable commitment St Ives Castle resort fortifies future Photo agency can focus on the future Sussex pub group remains at the heart of communities Edinburgh garden centre stays in bloom Coronavirus switch for pet supplies business Vital social care services able to continue Mobility business moving forward BlueKit Medical boosts supply off PPE to NHS staff Supporting farmers through flooding Supporting British gin producers to export Securing jobs during the coronavirus crisis Supporting victims of domestic and economic abuse Empowering local communities for the future Our partnership with the Woodland Trust Supporting British businesses Tackling domestic abuse Cancer rehabilitation fitness instructor's business thrives after moving classes online Enabling access to homes in the UK Financial resilience and wellbeing Local egg farm extends its range with door-to-door deliveries London language school looking to the future Dental practice supports NHS as tough times start to bite Eco-friendly business park brings back historic hydro power Growth is in hand at eco-friendly beauty business Eko Food brings a ‘Taste of Africa’ to the garden of England Norfolk housebuilder laying foundations for further growth Supporting local businesses Cannock soft play centre hopes to bounce back Teemill launches sustainable clothing material designed to tackle fashion waste Rebellion beer company going greener with support from Lloyds Bank

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Fixed income investors Credit ratings Consent solicitation Capital issuance Unsecured funding ESG bonds - conditions of access 2020 Securitisation Penarth Master Issuer archive Permanent Master Trust archive Covered bonds Lloyds Bank covered bond archive Bank of Scotland residential mortgage covered bond archive Bank of Scotland social housing loan covered bond archive Liability management exercises

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Insight Planting for a sustainable future with the Woodland Trust Reducing the carbon footprint of our operations Providing additional support for those impacted by domestic abuse What being a Black role model means to me A renewed focus on tackling climate change The Big Conversation regional events Feeling hopeful at the start of Black History Month What do you wish you knew about money at 20? Still the only Black lady in the room From Project Manager to published author Scottish Widows to divest from companies that pose ESG risk Appointment of new Group Chief Executive Cashback initiative launched in local communities Claudine Reid MBE to chair Black Business Advisory Committee 2020: a year that changed the world Open Source Mission What's next with our Race Action Plan? Q&A with Roland Guy Time to talk about mental health Apprenticeships – driving businesses forward Is Britain heading towards a post-Covid health crisis? How fraudsters trick you out of your money Reflecting on our Full Year Results Shining a light on female excellence Has lockdown made the pensions gender gap worse? Black Business Advisory Committee completes recruitment Our new operational climate pledges Impact investing: How investing in your future helps to sustainably support communities Working towards racial equality in employment Building a green recovery Building businesses to last What’s happening in the UK housing market? Support for apprentices at SMEs across London Helping Britain recover by supporting financial resilience and wellbeing António Horta-Osório leaves the Group after 10 years Levelling the playing field for Black Talent in Tech Net Zero Banking Alliance Creating the best workplace for women Looking after your colleagues' mental health remotely Supporting British businesses during times of uncertainty William Chalmers begins his new role as Interim Group Chief Executive Recognising fraud as an online harm Closer to home: a return to local shopping Breathing space regulations are important – but tackling problem debt requires us all to come together Lloyds Banking Group ranked sixth in the Financial Times list of Europe’s Climate Leaders The transition to electric vehicles Supporting the transition to a greener economy Partnering with the Money Advice Trust to tackle problem debt Lloyds Banking Group to acquire Embark Group How has coronavirus affected the nation's pensions? 2021 Half Year Results: what does the landscape look like as Britain begins its recovery? Responsible investing and the ‘E’ of ESG Charlie Nunn: day one as Chief Executive How we’re helping 3.6 million people keep track of their pension savings What’s stopping the green housing revolution? How small charities can help with the UK's recovery Housing Growth Partnership The top three challenges businesses face to get to net zero The top barriers faced by Black entrepreneurs What is green finance? What I wish I’d known earlier about financial education Fraud's no game ESG explained, and why it’s critical to Helping Britain Recover Taking on the fraudsters together Reflecting on our 2021 Q3 results Is your tech language racist? Accelerating the take-up of electric vehicles How intelligent automation is helping our customers and colleagues Understanding and supporting customers in vulnerable circumstances Women may need to save an extra £185,000 compared to men for retirement

Press Releases 2020 Press Releases Lloyds Banking Group Lloyds Bank Halifax Bank of Scotland 2019 Press Releases Lloyds Banking Group Lloyds Bank Halifax Bank Of Scotland Lex Autolease Scottish Widows 2018 Press Releases Lloyds Banking Group Lloyds Bank Halifax Bank Of Scotland Black Horse Lex Autolease Mbna Scottish Widows Press Releases 2017 Lloyds Banking Group Lloyds Bank Halifax Bank Of Scotland Blackhorse Lex Autolease Mbna Scottish Widows 2021 Press Releases Lloyds Bank Bank of Scotland Lloyds Banking Group Halifax Black Horse

Coronavirus Support for customers Support for businesses Scotland The North Midlands Yorkshire Wales East of England London South East South West Adapting to new ways of working Directors to waive 2020 bonuses Statement on branch opening hours Statement following treasury coronavirus (covid-19) announcement