Financial Supplier Qualification System (FSQS)

Standardised supplier qualification and assurance data collection.

What FSQS is for

We’re committed to introducing responsible business practices that make it easier for our suppliers to do business with us. To support this commitment, Lloyds Banking Group subscribes to the Financial Supplier Qualification System (FSQS). FSQS is designed to standardise and manage our requests for compliance and assurance data.

As the regulatory environment becomes more complex, it’s important that we can demonstrate to our stakeholders that we’re working responsibly with our suppliers to minimise risk and protect customers.

The use of the FSQS provides a standard and simple mechanism for collecting and managing supplier assurance information across the Group.

The FSQS is also an integral part of our sourcing process. Our sourcing specialists use the system to find pre-qualified suppliers to be considered for new business. Qualified supplier status gives visibility across Group Sourcing and, therefore, creates potential new business opportunities.

Benefits for suppliers

  • A single online process to submit assurance and compliance data - reducing duplicate requests from the Group.
  • Compliance requirements which are proportionate to the products and services being provided.
  • An online supplier profile which can be updated throughout the year to demonstrate your ongoing compliance with Lloyds Banking Group policies.
  • Qualification means you won't have to provide assurance information each time you bid for business with the Group.

View FSQS brochure

How suppliers gain qualification

Qualification is by invitation only.

  • Stage 2 qualification

    Stage 2 requires the completion of a more detailed online assessment and the provision of evidence to support your application. This stage typically covers your policies and practice in areas detailed under our policy requirements.

    Application for stage 2 may incur an annual fee, which is payable directly to Hellios, to cover the operational costs of administering the system.

    In support of the Group’s Helping Britain Prosper Plan, if your organisation is an autonomous small, medium or micro sized enterprise (SME)* then no fee will be charged to apply for stage 2 qualification.

    Following stage 2 qualification, the bank may wish to conduct further assurance activities including an on-site audit. This will be conducted by Lloyds Banking Group and will incur no further fees.

    Aligned to the EU Recommendation 2003/361

Stage 1 qualification

Suppliers will receive an email invitation to complete an online questionnaire. Invitations will be issued by Hellios, the external partner managing the FSQS community on behalf of subscribing organisations. The questionnaire typically takes around one hour to complete.

The information provided will be used to assess whether your organisation only needs to complete the stage 1 qualification (FSQS) or whether progression to the stage 2 assessment is required.

FSQS frequently asked questions