We're here to help – select the department you need to find the contact details.

  • Lloyds Bank customer enquiries

    Bank of Scotland customer enquiries

    Halifax customer enquiries

    Scottish Widows customer enquiries

    Schroders personal wealth customer enquiries

    MBNA customer enquiries

    Black Horse customer enquiries

    Lex Autolease customer enquiries

    LDC customer enquiries

    AMC customer enquiries

    Birmingham Midshires customer enquiries

    iWeb customer enquiries

  • Shareholders – general enquiries

    For administration of ordinary shares, change of address, change of ownership, dividend payments.


    Email: shareholderquestions@lloydsbanking.com

    Telephone: 0371 384 2990

    Textphone: 0371 384 2255

    International: +44 (0)121 415 7066

    www.shareview.co.uk (Equiniti)

    Write to: 

    Equiniti Limited
    Aspect House
    Spencer Road
    Lancing
    West Sussex
    BN99 6DA

     

    Institutional investors and analysts – contacts

     

    Douglas Radcliffe

    Group Investor Relations Director

    Telephone: 020 7356 1571

    Edward Sands

    Director, Investor Relations

    Telephone: 020 7356 1585

    Nora Thoden

    Director, Investor Relations - ESG

    Telephone: 020 7356 2334

    Angela Catlin

    Associate Director, Investor Relations

    Telephone: 020 7356 1359

    Hannah Boore

    Senior Manager - Corporate Reporting, Investor Relations

    Telephone: 020 7356 1800

    Diane Duffy

    Manager - Corporate Access, Investor Relations

    Telephone: 020 7356 2163

    General contact details

    Email: investor.relations@lloydsbanking.com


    Write to
    : Investor Relations,  Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN

    Fixed income investors – contacts

     

    Tanya Foxe

    Head of Debt IR

    Telephone: 020 7158 2492

    Blake Foster

    Debt Investor Relations

    Telephone: 020 7158 3880

    Amercian Depositary Receipts

    Lloyds Banking Group shares are traded in the USA through a New York Stock Exchange listed sponsored American Depositary Receipts (ADR) facility with The Bank of New York Mellon as the depositary.

    Address:

    BNY Mellon Depositary Receipts
    PO Box 30170
    College Station
    TX 77842-3170
    USA

    Telephone (US toll free): +1 866 259 0336

    International: +1 201 680 6825

    Email: shrrelations@cpushareownerservices.com

    www.adrbnymellon.com

  • Careers team

    Email: careers@lloydsbanking.com


    Disability support

    Help is available if you need assistance in submitting a job application.

    Telephone: 0345 607 2222, pressing option 2

    Email: careers@lloydsbanking.com

  • Press office

    Email: mediarelationsteam@lloydsbanking.com

    To accredited journalists we provide a 24-hour telephone service. 

    Telephone: 0207 356 2374

  • Changing your details

    Address, VAT number, email address change.

    Email change request to: RAPVendorMaintenance@lloydsbanking.com

    Submitting invoices

    Note: always include PO number or Control Centre Code on the invoice.

    Submit to: APInvoiceReceipt@lloydsbanking.com

    See our invoice template for guidance.

    Specific invoice issues

    Any specific issues or complaints.

    Email: APInvoiceReceipt@lloydsbanking.com

    Outstanding payments

    Checking the payment status of a submitted invoice.

    Email: VIMQueriesOwners@lloydsbanking.com

    General enquiries 

    If you are an existing supplier please continue to contact your current relationship manager.
    Otherwise please contact Group Sourcing.

    Email: GroupSourcing@lloydsbanking.com

    Code of practice – guidance

    We aspire to do business more responsibly.

    We hope our suppliers feel able to raise concerns directly with their Supplier Relationship Manager. If this is not possible, they can use our confidential Whistleblowing service, which is available 24 hours a day, seven days a week.

    Email: LBG@expolink.co.uk

    Telephone: 0800 0141 053

    The Group’s Whistleblowing calls are handled by Expolink, who are completely independent of the Group and experienced in dealing with Whistleblowing issues. The service is completely confidential and calls are not recorded.

    www.expolink.co.uk/lbg

General enquiries 

Please contact our main head office switchboard.

Telephone: 020 7626 1500

Group corporate address

25 Gresham Street
London
EC2V 7HN – Map

Registered office

PO Box No.5
The Mound
Edinburgh
EH1 1YZ – Map

Registered in Scotland no. SC95000