As the UK's largest digital bank and financial services group, we support and serve Britain's diverse communities and businesses.

 


2021 Q1 interim management statement

We will announce our 2021 Q1 interim management statement on Wednesday 28 April. 
 

9.30am – presentation to analysts and institutional investors

With António Horta-Osório, Group Chief Executive, and William Chalmers, Chief Financial Officer.

Conference call and webcast information to follow.

Download the latest consensus financial estimates published on 7 April 2021

2020 full year results

Results highlights



"Despite the challenge of a global pandemic, our customer-focused business model enabled us to deliver a profit for 2020. Our results demonstrate the strength of our customer brands, our balance sheet and our strategy."

António Horta-Osório, Group Chief Executive

Read full article

 

£1.4bn

statutory profit after tax£1.4 billion statutory profit for the year ended 31 December 2020.

£14.4bn

net income£14.4 billion net income for the year ended 31 December 2020.

£1.4 billion statutory profit for the year ended 31 December 2020.

£8.0bn

total costsTotal costs of £8.0 billion for the year ended 31 December 2020, 4% lower than for 2019.

£1.4 billion statutory profit for the year ended 31 December 2020.

16.2%

CET1 ratio16.2% CET1 ratio, ahead of the Group’s ongoing target and providing significant loss absorbing capacity and capacity to lend to the real economy.

£1.4 billion statutory profit for the year ended 31 December 2020.

0.57p

dividend per share0.57 pence per share ordinary dividend for the year ended 31 December 2020.

£1.4 billion statutory profit for the year ended 31 December 2020.

£4.2bn

impairment charge£4.2 billion impairment charge for the year ended 31 December 2020.

£1.4 billion statutory profit for the year ended 31 December 2020.

Strategic Review 2021


Since 2011 we have significantly transformed our business for the benefit of our customers and other key stakeholders, while also positioning us well to succeed in a digital world.

We are not complacent, however, and recognise that we need to continually evolve in response to increasing customer and societal expectations, new technologies and a rapidly changing competitive environment. Most importantly, we also recognise that we have a critical role to play in Helping Britain Recover from the COVID-19 pandemic.

In our Strategic Review we outline our priorities for 2021 and beyond, and how they have both been shaped by and will be instrumental in Helping Britain Recover. 

Strategy highlights



Watch some of our Group Executive Committee members talk about our ambitions

Annual report and accounts 2020


The public health crisis caused by coronavirus has affected all of us and the society in which we live. Our priority is to Help Britain Recover in an effective, inclusive and sustainable way.

Annual report highlights

 

Key information for investors

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Shareholder information

Dividend performance over time

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The Board

The Board is collectively responsible for the long-term success of the Group. Its role is to provide entrepreneurial leadership of the company within a framework of prudent and effective controls.

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ESG information

Environmental, social and governance (ESG) issues are an integral part of our strategy at Lloyds Banking Group, and embedded in our day-to-day activity through our purpose of Helping Britain Prosper.

ESG information

News and insight


The latest updates and opinions from across the Group

Andrew Asaam
Mortgage Director
23 March 2021
3 min read

What's happening in the UK housing market?

How has the UK housing market changed since we went into lockdown last year - and what should we expect in 2021?

Read more
Robin Budenberg
Group Chair
19 March 2021
6 min read

Building businesses to last

Lloyds Banking Group Chair Robin Budenberg on the four principles he believes can drive our recovery from the pandemic in a way that creates long-term prosperity for Britain.

Read more