Annual report and accounts 2020
Read moreAnnual report and accounts 2020
Presentation by António Horta-Osório
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Strategic Review 2021
Find out moreOur strategy
Financial performance
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As the UK's largest digital bank and financial services group, we support and serve Britain's diverse communities and businesses.
2021 Q1 interim management statement
We will announce our 2021 Q1 interim management statement on Wednesday 28 April.
9.30am – presentation to analysts and institutional investors
With António Horta-Osório, Group Chief Executive, and William Chalmers, Chief Financial Officer.
Conference call and webcast information to follow.
Download the latest consensus financial estimates published on 7 April 2021
2020 full year results
Results highlights
"Despite the challenge of a global pandemic, our customer-focused business model enabled us to deliver a profit for 2020. Our results demonstrate the strength of our customer brands, our balance sheet and our strategy."
António Horta-Osório, Group Chief Executive
£1.4bn
statutory profit after tax£1.4 billion statutory profit for the year ended 31 December 2020.
£14.4bn
net income£14.4 billion net income for the year ended 31 December 2020.
£1.4 billion statutory profit for the year ended 31 December 2020.
£8.0bn
total costsTotal costs of £8.0 billion for the year ended 31 December 2020, 4% lower than for 2019.
£1.4 billion statutory profit for the year ended 31 December 2020.
16.2%
CET1 ratio16.2% CET1 ratio, ahead of the Group’s ongoing target and providing significant loss absorbing capacity and capacity to lend to the real economy.
£1.4 billion statutory profit for the year ended 31 December 2020.
0.57p
dividend per share0.57 pence per share ordinary dividend for the year ended 31 December 2020.
£1.4 billion statutory profit for the year ended 31 December 2020.
£4.2bn
impairment charge£4.2 billion impairment charge for the year ended 31 December 2020.
£1.4 billion statutory profit for the year ended 31 December 2020.
Strategic Review 2021
Since 2011 we have significantly transformed our business for the benefit of our customers and other key stakeholders, while also positioning us well to succeed in a digital world.
We are not complacent, however, and recognise that we need to continually evolve in response to increasing customer and societal expectations, new technologies and a rapidly changing competitive environment. Most importantly, we also recognise that we have a critical role to play in Helping Britain Recover from the COVID-19 pandemic.
In our Strategic Review we outline our priorities for 2021 and beyond, and how they have both been shaped by and will be instrumental in Helping Britain Recover.
Watch some of our Group Executive Committee members talk about our ambitions
Annual report and accounts 2020
The public health crisis caused by coronavirus has affected all of us and the society in which we live. Our priority is to Help Britain Recover in an effective, inclusive and sustainable way.
Annual report highlights
Key information for investors
Contact us
Who to contact for institutional and private investor information and queries
Shareholder information
Dividend performance over time
Share price
Share price feeds and downloads for the London and New York Stock Exchanges.
The Board
The Board is collectively responsible for the long-term success of the Group. Its role is to provide entrepreneurial leadership of the company within a framework of prudent and effective controls.
ESG information
Environmental, social and governance (ESG) issues are an integral part of our strategy at Lloyds Banking Group, and embedded in our day-to-day activity through our purpose of Helping Britain Prosper.
News and insight
The latest updates and opinions from across the Group
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