Structure of the Group

We have three core divisions that have been structured to serve our customers’ needs effectively.
 

Retail

Retail offers a broad range of financial services products to personal customers, including current accounts, savings, mortgages, credit cards, unsecured loans, motor finance and leasing solutions.

This division aims to build deep and enduring relationships to meet more customers’ financial needs and improve their financial resilience throughout their lifetime with personalised products and services. 

Commercial Banking

Commercial Banking serves small and medium businesses as well as corporate and institutional clients. The division provides lending, transactional banking, working capital management, debt financing and risk management services.

Through investment in digital capability and product development, Commercial Banking delivers an enhanced customer experience with a digital-first business model and expanded client propositions.

 

Wealth & Insurance

This division helps millions of customers build wealth and protect what matters most.

We provide pensions, investments, financial advice and insurance, from a first pension contribution through to retirement and beyond. 

More information about the Group

Our purpose and strategy

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Purpose and strategy

Charlie meets

In this series of short films, Lloyds Banking Group’s Chief Executive, Charlie Nunn, meets the people building strong communities and generating growth. 

More from Charlie

The Board

The Group is led by the Board, whose role is to provide entrepreneurial leadership of the company within a framework of prudent and effective controls.

Board of Directors

Group Executive Committee

Meet the team who make up our Group Executive Committee, leading our strategy in pursuit of our purpose.

Group Executive Committee

Corporate governance

Fundamental to the Board’s strategy are high standards of corporate governance, in particular, those in the UK Corporate Governance Code.

Our corporate governance