We are a financial services group focused on retail and commercial customers – with millions of customers in the UK, and a presence in nearly every community.

It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.


Strategy and purpose

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Helping Britain Prosper
A selection of Lloyds Banking Group brands

Our brands

Lloyds Banking Group has many household names like Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.

The Group has a unique customer proposition enabling us to serve the financial needs of our customers in one place. We operate multiple brands through three core divisions; Retail, Commercial Banking and Insurance and Wealth.

Our brands

Our impact in 2021

start ups, small businesses and charities supported
in 2021

in community

helped small businesses to boost their digital capability

digital devices
provided to customers

Lloyds Banking Group Edinburgh head office

Our heritage

A lot has changed during the 300 year history of our brands and while we have much within our heritage to be proud of, we can’t be proud of it all. Like any institution that is so interwoven with our country’s history, we must acknowledge and learn from our past.

Our heritage

Responsible business

A sustainable and responsible approach to doing business is integral to everything we do.

We aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and strategy.

Responsible business
A woman using a tablet device

Working with partners and suppliers

Our suppliers are an essential part of Lloyds Banking Group and play a vital role in supporting the Group to Help Britain Prosper.

Information for suppliers
View of Edinburgh city at night

Group overview

The structure, strategy and business model that underpins who we are, what we do and our approach. 

Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers.

Group overview