Who we are
We're a financial services group focused on retail and commercial customers, with millions of customers in the UK and a presence in nearly every community.
Our impact last year
funding provided to the social housing sector since 2018, making us the biggest supporter in the UK
small businesses and start-ups supported with online help, advice and bank accounts during 2022
donated to our charitable Foundations in 2022 to help people overcome complex social issues
funding provided to first-time buyers in 2022, enabling more people to get onto the housing ladder
trees planted since 2020 in partnership with the Woodland Trust
small businesses boosted their digital capability and technology adoption through our Academies in 2022
victim-survivors helped to rebuild their finances by our Domestic and Financial Abuse team since 2019
green and sustainable finance provided in 2022 to support businesses and households on their journey to net zero
Enabling the transition to a low carbon economy is key to delivering on our purpose. We're committed to reducing the carbon emissions we finance to net zero by 2050 or sooner, and we're aiming to achieve net zero for our own operations by 2030.
A sustainable and responsible approach to doing business is integral to everything we do.
We aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and strategy.