Who we are
We are a financial services group focused on retail and commercial customers – with millions of customers in the UK, and a presence in nearly every community.
It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.
Strategy and purpose
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
Our brands
Lloyds Banking Group has many household names like Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.
The Group has a unique customer proposition enabling us to serve the financial needs of our customers in one place. We operate multiple brands through three core divisions; Retail, Commercial Banking and Insurance and Wealth.
Our impact in 2021
£307bn
mortgages
to homeowners
93,000
start ups, small businesses and charities supported
in 2021
c.£7bn
green and ESG related finance delivered
£46m
in community
investment
80,000
first-time homebuyers
supported
193,000
helped small businesses to boost their digital capability
2m
trees planted in partnership
with The Woodland Trust
1,700
digital devices
provided to customers
Our heritage
A lot has changed during the 300 year history of our brands and while we have much within our heritage to be proud of, we can’t be proud of it all. Like any institution that is so interwoven with our country’s history, we must acknowledge and learn from our past.
Responsible business
A sustainable and responsible approach to doing business is integral to everything we do.
We aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and strategy.
Working with partners and suppliers
Our suppliers are an essential part of Lloyds Banking Group and play a vital role in supporting the Group to Help Britain Prosper.
Group overview
The structure, strategy and business model that underpins who we are, what we do and our approach.
Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers.