Who we are
We're a financial services group focused on retail and commercial customers.
Our impact last year
customers contacted with cost-of-living support since 2022
donated to our Foundations and supported over 2,400 charities to help overcome complex social issues
funding to first time buyers in 2023, enabling more people to get onto the housing ladder
funding provided to the social housing sector since 2018
raised through customer and colleague fundraising to support Crisis, our charity partner
apprentices, graduates and engineers trained through our investment into the Manufacturing Technology Centre
businesses supported with customer resilience resources
achieved in sustainable finance for corporate and institutional customers by the end of 2023
Enabling the transition to a low carbon economy is key to delivering on our purpose. We're committed to reducing the carbon emissions we finance to net zero by 2050 or sooner, and we're aiming to achieve net zero for our own operations by 2030.
A sustainable and responsible approach to doing business is integral to everything we do.
We aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and strategy.