We are a financial services group focused on retail and commercial customers – with millions of customers in the UK, and a presence in nearly every community.

It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.

A person using sewing a machine to sew face masks

Our purpose

Our purpose is to Help Britain Prosper. We have served Britain through our products and services for more than 320 years, across every community, and millions of households.

Helping Britain Prosper
A selection of Lloyds Banking Group brands

Our brands

Lloyds Banking Group has many household names like Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.

The Group has a unique customer proposition enabling us to serve the financial needs of our customers in one place. We operate multiple brands through three core divisions; Retail, Commercial Banking and Insurance and Wealth.

Our brands

Our impact

Our success is interwoven with the UK's prosperity and we aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and the way we deliver our strategy.

Tackling social disadvantage across Britain


charities supported – we're one of the largest corporate donors in the UK in 2020.

Building capability and digital skills


of individuals, SMEs and charities trained in digital skills since 2018.

Championing Britain's diversity


of senior roles in the organisation are held by women.

Helping people in Britain to get their first home


in lending to first time buyers since 2018.

Lloyds Banking Group Edinburgh head office

Our heritage

A lot has changed during the 300 year history of our brands and while we have much within our heritage to be proud of, we can’t be proud of it all. Like any institution that is so interwoven with our country’s history, we must acknowledge and learn from our past.

Our heritage
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Responsible business

A sustainable and responsible approach to doing business is integral to everything we do.

We aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and strategy.

Responsible business
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Working with partners and suppliers

Our suppliers are an essential part of Lloyds Banking Group and play a vital role in supporting the Group to Help Britain Prosper.

Information for suppliers
View of Edinburgh city at night

Group overview

The structure, strategy and business model that underpins who we are, what we do and our approach. 

Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers.

Group overview