Who we are
We are a financial services group focused on retail and commercial customers – with millions of customers in the UK, and a presence in nearly every community.
It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.
Strategy and purpose
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
Our brands
Lloyds Banking Group incorporates many household names including Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.
Offering our services through a number of recognised brands enables us to address the needs of our different customer segments more effectively.
Our impact in 2021
£307bn
mortgages
to homeowners
93,000
start ups, small businesses and charities supported
in 2021
c.£7bn
green and ESG related finance delivered
£46m
in community
investment
80,000
first-time homebuyers
supported
193,000
helped small businesses to boost their digital capability
2m
trees planted in partnership
with The Woodland Trust
1,700
digital devices
provided to customers
Our heritage
Our combined history stretches back more than 300 years.
Explore the origins of our core brands and access our rich heritage collections including the company archives and WWI Roll of Honour.
Also find out more about our Museum on The Mound, located in the historic Bank of Scotland Head Office.
Responsible business
A sustainable and responsible approach to doing business is integral to everything we do.
We aim to Help Britain Prosper by operating as a responsible, sustainable and inclusive Group. This underpins our purpose and strategy.
Working with suppliers and fintechs
Suppliers, fintechs and other partners are an essential part of the Group and play a vital role in supporting our strategy and purpose.
Group overview
Lloyds Banking Group is a leading UK-based financial services group. We provide a wide range of banking and financial services, focused primarily on retail and commercial customers.
Find out more about the structure of the Group.