Our purpose and strategy
Our purpose is Helping Britain Prosper.
Discover how apprenticeships can bridge the UK skills gap, boost business productivity, and offer a valuable alternative to university education. Learn about the economic benefits, employer advantages, and the role of apprenticeships in fostering diversity and innovation.
For school leavers deciding on their next step, becoming an apprentice may not be the first thing they think of. Some people might think that the natural next step is university, while others might be keen to kick-start their career with a full-time job, to start earning money and avoid student debt. Apprenticeships offer a brilliant mix of both, with on-the-job training alongside classroom learning and qualifications, as well as the benefits of a salary and paid holiday.
It’s a great option, but whether because there’s not enough information available to school-leavers or there are misconceptions about the sorts of roles and industries that would be on offer, apprenticeships can be an overlooked career path.
This is a real problem when it comes to addressing the UK’s skills shortage. The skills gap in the UK has significant implications for productivity. Research from Grant Thornton1 highlights that 20% of the UK workforce could be significantly underskilled for their jobs by 2030, leading to reduced work quality, inefficiencies, and higher costs for businesses. Additionally, the Edge Foundation2 emphasizes that skills shortages have substantial costs for UK businesses, the economy, and even the environment.
Despite the skills shortages, there are growing numbers of young people who are not in employment, education or training with the Office for National Statistics3 reporting 987,000 16-24 year olds in this category in October – December 2024. Helping young people build the skills they need to start a career and ensuring businesses provide the opportunities has to be a priority.
“Originally, I was set on going down the traditional university route to begin my career in cyber security. So, in preparation for my UCAS statement, I attended multiple Lloyds Banking Group work experience events.
"But after my first event, I knew that I wanted to enrol in the cyber security apprenticeship with Lloyds. Not just because of the experience – but also because of the people, every colleague I met was extremely welcoming and showed a genuine passion for what they do.
"And I wanted to be a part of that! Doing an apprenticeship can get you to where you want to be – it’s just a different journey.”
Apprentices can offer significant value for the businesses they join and to the wider UK economy. In fact, research widely states that for every £1 that is spent on apprenticeships, the national economy gains £21. This is high in comparison to other expenditure/returns on investment in the innovation, research and technology sectors range from around £4 – £7 per £1 spent.4 More specific research on leadership apprenticeships have shown they are instrumental in boosting business revenues by an impressive £106.1 million. On average, each apprentice contributed an additional £20,900 to their employer’s revenue annually.5
The benefits of apprenticeships go wider than narrowing the skills shortage and driving productivity. A recent report by the Learning and Work Institute6 shared that 99% of employers recognize the benefits of offering apprenticeships. Within Lloyds Banking Group we see first-hand how apprenticeships are a smart investment. They infuse fresh perspectives, up-to-date knowledge, and a strong work ethic, bridging the skills gap and ensuring a well-trained, motivated and loyal workforce.
We are able to attract people from different backgrounds to start an apprenticeship as they know they will be given the structured development to be successful in a new career. In 2024, our apprenticeship enabled us to focus on diversity with 25% of external hires coming from a Black, Asian or Minority Ethnic heritage and 47% being women.7
Apprenticeships can be used in a variety of ways. This article has focused on the benefits for school leavers but we also see people changing their careers through apprenticeships and provide deeper skills in their existing roles to further their careers.
“I initially thought that a career in healthcare was my only path. After all, I had completed placements in hospitals, studied Biomedical Science at university, and worked in the NHS for a couple of years. However, my love for technology has always been a constant in my life. From the first Toy'R'Us laptop I got for Christmas to the game-making coding competitions I joined in secondary school, tech has always been my passion. So, I made the bold decision to pursue a career as a Software Engineer.
Even though I attended coding bootcamps, my basic skills weren't quite enough to land me a junior software development role. Apprenticeships were the perfect solution. It offered me the chance to break into the industry I was most excited about, learn on the job and through my training providers, and get paid at the same time. It was a win-win situation!
Now, I'm halfway through my apprenticeship and have no regrets. Through this apprenticeship, I've gained hands-on experience with real-world projects, which has significantly improved my coding skills. I've also had the opportunity to work alongside experienced professionals, learning best practices and industry standards. It's truly one of the best decisions I've ever made.”
In 2023
430,000
students expressed an interest in apprenticeship opportunities via UCAS – a 180% increase since 2021.
Apprenticeships are increasingly seen as an attractive alternative to university, offering the ability to "earn while you learn" and avoid student debt. In 2023, 430,000 students expressed an interest in apprenticeship opportunities via UCAS – a 180% increase since 2021.8
The debate of the past few years has sought to compare apprenticeships with a traditional university education – to place one style of learning against another and perhaps drawing us into picking a winner. Increasingly we’ve seen that the UK needs to value both systems to provide diverse pathways for our young people who will leave school in increasing numbers across this decade and need diversity of learning environments to be able to thrive and find their place in society.
Though we see hundreds of colleagues achieve their aspirations through apprenticeships, every story is unique and important to the individual and their families, every apprenticeship is an opportunity for our colleagues at whatever age or stage in their career to test themselves and aspire to become their best. In doing so they become the role models that aspire others in our organisation to look forward, keep developing and helps us embed a learning culture.
“After completing my A Levels, I decided to apply for an HR apprenticeship. I chose this path because I wanted to gain practical and meaningful experience while continuing my education.
"The apprenticeship has provided me with many opportunities in my professional career, allowing me to develop hands-on skills and gain a deeper understanding of HR from professionals themselves. It's also enabled me to start earning and saving for my future, and I’ve developed a lovely social group with the graduates and apprentices in my office and scheme.
"Joining straight out of A Levels has had many more pros than cons. I’ve been able to bring a completely fresh perspective, naturally challenging outdated systems and processes, and making people think through and question why, as I learn and ask my many questions. I have never regretted my decision to do an apprenticeship at Lloyds Banking Group instead of university.”
Whilst role models like Jess can help inspire the next generation of school leavers, there is still some work to be done to provide the insights needed for parents to guide their teenagers through their post school options. Where most teenagers cite their parents as a key influencer in their decision making, parents don’t feel equipped to support them through finding and applying for apprenticeships. Earlier this year, we took the opportunity to record a video podcast recorded with early careers experts from different industries who also have experience as parents of teenagers navigating through career options.
Whilst apprenticeships are seen as an attractive alternative to apprenticeships, the availability of opportunities is not meeting the demand with UCAS reporting that three in five students (61%) reported not pursuing apprenticeships due to a lack of opportunities in their preferred location. Additionally, one in three (35%) cited a lack of roles in their desired career as a barrier. In the 2023/2024 academic year, there was a slight increase in under 19s starting an apprenticeship10 but there's more to be done to increase the number of opportunities.
Lloyds Banking Group has been working with smaller businesses to encourage apprenticeship opportunities through levy transfer activity. Businesses can pledge up to 50% of their levy funding to smaller businesses to fund the apprenticeship delivery. To date, we have extended our support to over 1,750 apprentices in smaller organisations through our levy transfer activity.
Our impact is vast, from enhancing digital skills in schools to empower teachers with technology for better learning outcomes, to developing mechatronics skills. We would encourage all businesses to discover the benefits of apprenticeships in enhancing their teams and driving innovation and growth.
Originally published February 2023
Apprenticeship Senior Manager, Lloyds Banking Group
Kathryn Marshall MBE leads the apprenticeship strategy for Lloyds Banking Group and is responsible for the delivery of thirty different apprenticeships from level 2 to level 7 as well as pipeline programmes including T levels and Bootcamps.
Kathryn is the co-vice chair of the Apprenticeship Ambassador Network, responsible for leading the network of multi-regional employers and helping to promote the benefits of apprenticeships to individuals and employers. Kathryn is also a patron of the Multi-Cultural Apprenticeship Alliance promoting inclusion, equality and equity in apprenticeships and the trailblazer lead for financial services.
In 2024 Kathryn was recognised in the New Years Honours List for services for further education and skills.
Apprenticeship Partnerships, Lloyds Banking Group
Ian Browne leads early careers and school engagement for Lloyds Banking Group which delivers experiences to over 110,000 students a year. Aligned to best practice, this extensive programme focusses on building essential skills aligned to the Skillsbuilder framework, supporting students in navigating careers and delivery of over 5,000 work experience placements.
Ian is a member of Careers and Enterprise Company’s Employer Board and recognised in 2024’s National Graduate Recruitment Awards as Early Careers Professional of the Year.
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