How is Lloyds Banking Group performing in 2026?

Our Consumer business remains in a leading position. We are the UK’s number one mortgage lender, and also number one for market share in current accounts, cards, loans and motor finance. In the first half of 2026, we helped more than 30,000 first time buyers purchase their first home, providing £8 billion of lending. Since 2021, we have supported more than 280,000 first-time buyers with more than £65 billion of lending.

We have also continued to help businesses invest and grow. Since 2023, we’ve made around £30 billion of new finance available to small business customers, and this year we’re making more than £35 billion of new finance available to companies operating and investing in the UK, including £9.5 billion dedicated to SMEs.

This is what strategic progress looks like in practice: disciplined delivery, focused investment and better outcomes for customers.

Using technology and AI to make money simpler

Technology is central to how we are changing the experience of banking, insurance, pensions and investment.

As the UK’s biggest digital bank, we have around 22 million mobile app users who log on around seven billion times a year, and our continued investment in digital capability is helping customers do more, more easily. 

We are using AI in practical, purposeful ways to help customers make better financial decisions and protect themselves from harm. In the first half of the year, we launched our AI-powered financial assistant, providing personalised, round-the-clock guidance on spending and savings, with access to expert human support where needed.

We’ve also announced Scam Check, a tool that will use AI to give customers a clear warning on suspicious transactions and, in many cases, step in before customers realise they may be at risk of being scammed.

In Insurance, Pensions and Investments, more than one million people have downloaded the Scottish Widows app. Customers have already consolidated £1.2 billion of pension savings and connected more than £2.1 billion of products held outside the Group, helping them build a clearer view of their financial future. We are also expanding features such as AI-powered investment guidance and pension tracing.

The opportunity is significant. AI, data and digital tools can help close advice gaps, improve financial confidence and make it easier for people to take control of their finances. That’s why we’re also investing in colleague capability, including Group-wide AI training and our AI Academy, so that our people have the skills needed to deliver in a more digital and AI-enabled financial services market. 

Simplifying to deliver more for customers

Simplification is one of the clearest ways we can improve customer experience and strengthen performance. Banking has become increasingly digital, and customers expect services that are easy to understand and access, joined up around their needs, and fast. That’s why we have taken important decisions to simplify how we serve customers.

Earlier this month we announced that the Halifax brand will change to Lloyds in England, Wales and Northern Ireland, making Lloyds our single consumer banking brand in those markets. Bringing the brands together will allow us to focus investment behind one leading brand, move faster and deliver simpler, more consistent experiences for customers.

It will also enable more customers to benefit from the full range of products, services and rewards available through Lloyds, while maintaining our longstanding commitment to colleagues and the Halifax region.

Simplification is also about how we work internally. By simplifying processes, improving accountability and focusing investment where it will have the greatest impact, we can move at greater pace and deliver more consistently.

That discipline matters. The external environment remains complex, and it’s important that we stay focused on what we said we would deliver for the rest of this year. Maintaining momentum is key.

Introducing our next phase: Accelerate 2030

We’ve taken huge strides forward by building on our strengths, modernising the Group and returning the business to growth. Everything we have achieved so far has been built through the commitment, expertise and hard work of our colleagues across the Group. Their focus has enabled us to raise our ambition for what comes next.

We know we can’t stand still. We live in an accelerating world, and we are accelerating our ambitions to deliver more for our customers. That’s why we’re introducing Accelerate 2030, which is built around bold choices to make finance simpler, smarter and more connected for our customers.