Minimum responsible business requirements
Our code of supplier responsibility sets out the minimum standards we expect all our suppliers to conform to. The Code encompasses the key social, ethical and environmental principles that we believe a responsible business should adhere to.
We assess all of our suppliers against the Code and its principles. Our suppliers are also asked to comply with specific third party supplier policies as applicable to the services they provide to the Group.
Our approach to supplier management
Our suppliers and supply chains are integral to how we fulfil our customers’ needs. We work closely with our suppliers to manage risks and drive continuous improvements in the standards of performance and quality through the provision of goods and services. Through collaboration with our suppliers, we enable innovation to create value for our customers.
We hope suppliers will feel able to raise concerns directly with their supplier relationship manager. If this is not possible, you can use our confidential SpeakUp service, which is available 24 hours a day, seven days a week.