Associate Relationship Manager - Mid Corporate London

JOB TITLE: Associate Relationship Manager - Mid Corporate London

SALARY: Starting from £48,987

LOCATION: London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

We’re seeking an Associate Relationship Manager (ARM) to provide support for a growth portfolio within our Mid Corporate segment (T/O £50m - £500m) in London.  Working alongside a Relationship Directors (RD), you’ll help deliver excellent service and tailored solutions to meet our clients’ goals.

The successful candidate will support providing lending facilities, deposit options and other banking solutions to a range of Mid Market businesses.  You will be supporting an RD who is experienced in expanding relationships with existing clients and winning  new-to-bank relationships, working with key-business-introducers and advisors to make this happen. 

This is a growth role for our Mid Corporate team, and a passion for business and growth is key mindset for the person we are looking for.  We know the Mid Market segment is growing and offers us lots of opportunity!

Mid Corporate is a Relationship Management business within Business and Commercial Banking. We're responsible for the overall management of client relationships whose turnover is between £50m - £500m. It's an exciting and wide-ranging segment spanning a variety of sectors and central to our purpose of Helping Britain Prosper.

You’ll play a key role in building long-term, multi-product relationships— leading on the new business strategy, ensuring funds are with clients quickly, handling risk, and deepening client engagement. This is a dynamic role where no two days are the same, ideal for someone who thrives in a fast-paced environment and is passionate about putting customers first.

Your accountabilities will include:

• Providing excellent service to our clients, putting them at the heart of what you do, making valuable contributions at every interaction and becoming a “trusted advisor”
• Supporting your Relationship Manager and sometimes personally being seen as the “go to” banker in your geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve our aim of being the best bank for clients
• Providing a range of funding solutions to our clients from working capital to term lending.
• Building relationships with Group Partner companies and our Specialist Client Solution colleagues and through them bring the whole bank to the client delivering products to meet their needs.
• Supporting our clients with their treasury management needs – exploring ways in which they can deposit their cash balances to best align with their business needs.
• Managing the risk and compliance of your client portfolio

What we need from you?

• Minimum 2 years previous experience working in sales, account management or customer-facing roles within the financial services sector
• Knowledge of banking products, competitors and an understanding of the regulations
• Highly organised, motivated and self-accountable - able to make decisions and consistently achieve results
• Enjoy working to targets, in a fast paced and dynamic environment
• You can engage with others easily through excellent written and verbal communication skills

And any experience of these would be really useful:

• Proficiency with CRM tools (e.g., Salesforce, HubSpot) to track client interactions and pipelines.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes: 

• A generous pension contribution of up to 15% 
• An annual performance-related bonus 
• Share schemes including free shares 
• Benefits you can adapt to your lifestyle, such as discounted shopping 
• 28 days’ holiday, with bank holidays on top 
• A range of wellbeing initiatives and generous parental leave policies  

Ready to make an impact? Apply today.