AI Strategy Senior Manager

JOB TITLE: AI Strategy Senior Manager

LOCATION(S): Bristol, Edinburgh, Manchester or London

HOURS:  Full time

WORKING PATTERN: Hybrid, 40% (or two days) in one of the above office locations

About this opportunity

This role leads strategy delivery for specific Agentic AI domains or value chains, working under the direction of the Agentic AI Strategy Lead. You take ownership of defined domains (e.g. servicing, fraud, operations, risk, finance) and are responsible for turning domain ambition into clear analysis, value cases, priorities, and executable plans!

You work hands‑on within your assigned domains to shape use cases, assess value and feasibility, and support roadmap development, acting as the day‑to‑day strategy counterpart to business and technology teams. Through structured thinking and close stakeholder engagement, you ensure Agentic AI initiatives within your domains are coherent, grounded in reality, and aligned to the overall domain strategy set by the Strategy Lead!

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

Key Responsibilities:

What you'll need

You bring strong strategic problem‑solving capability and structured thinking, combined with a working understanding of AI and Agentic AI. Demonstrates effectiveness in operating within specific business domains or value chains, helping translate ambition into clear analysis, value cases, and practical plans. Engages closely with senior partners and technical teams, contributing insight and challenge, without being the ultimate decision‑maker. 

Must have 

• Working understanding of AI and Agentic AI concepts, including how these capabilities are applied in real business contexts and constrained by data, platforms, operating models, and controls. 

• Experience supporting domain‑level strategy development, translating business priorities into use‑case assessments, value cases, and structured plans or roadmaps. 

• Strong ability to structure ambiguous problems, analyse options and trade‑offs, and produce clear, decision‑ready strategy artefacts. 

• Experience working hands‑on with business and technology collaborators within defined domains or initiatives, supporting alignment and progress.  

• Strong analytical and commercial judgement, with the ability to assess value potential, feasibility, and delivery risk. 

• Excellent written and verbal communication skills, including the ability to produce clear, executive‑quality materials. 

Desirable 

• Experience working in financial services or another complex, regulated environment, supporting strategy or transformation initiatives. 

• Exposure to AI, data, or digital use cases within a business domain, from early shaping through delivery or adoption. 

• Experience supporting portfolio prioritisation, value tracking, or benefits reporting, rather than owning enterprise‑level frameworks. 

• Familiarity with modern data and AI platforms sufficient to understand dependencies, constraints, and delivery considerations. 

• Experience working as part of cross‑functional delivery teams, supporting coordination across business, technology, and control functions. 

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.