Product Lead

JOB TITLE: Product Lead

SALARY: From £61,344

LOCATION(S): Bristol, Birmingham, Leeds, Halifax, Manchester or Edinburgh

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing

As a Product Lead, you own a clear slice of a product or journey, from problem definition through to delivery and ongoing optimisation. You are accountable for outcomes, not just output, and you play a critical role in translating product vision into actionable priorities for your team.

You will lead discovery and delivery within a stable cross‑functional product team, working closely with engineers, designers, Customer Journey Managers, researchers and business partners. You’ll define and prioritise the product backlog, make evidence‑led trade‑offs, and ensure your team is focused on delivering the highest‑value outcomes.

Product excellence is central to the role. You’ll use customer insight, data and experimentation to guide decisions, balancing customer desirability, commercial viability, technical feasibility and regulatory requirements. You’ll ensure quality, resilience and controls are embedded into product design and delivery.

You are accountable for safe and sustainable delivery, operating within the organisation’s risk appetite and ensuring appropriate governance, controls and reporting are in place. You’ll actively develop your product capability and begin supporting the growth of others through coaching, feedback and contribution to product communities. Across the Consumer Deposits Platform and Consumer Payments Platform in Everyday Banking we are hiring for six Product Leads.

Main Responsibilities

• Be accountable for defined customer and business outcomes
• Ensure safe and compliant delivery working closely with risk, compliance and engineering partners
• Embed customer, commercial and operational considerations into decisions
• Own the product backlog and prioritisation decisions
• Apply strong product practices consistently
• Own product‑level controls and governance for your area
• Develop your own product leadership skills

Why join us?

Join us and, give us your best and we’ll give you ours. Here, you’ll make a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities-you’ll find them all here.

What we’re looking for?

• 2+ years experience of owning outcomes for a product, feature or journey
• 2+ years experience in financial services or regulated environments
• Strong prioritisation and decision-making capability
• Confidence using data, insight and experimentation
• Experience working in cross functional product teams
• Awareness of risk, controls and regulation in product delivery

It’s a bonus if you have:

• Exposure to mobile‑first or large‑scale digital products

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.​

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers.

Just let us know what you need.​

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you’ll learn and thrive? Apply today and find out more.