Financial Crime Team Manager

• Lead, motivate and develop a team, ensuring high performance and engagement 

• Manage day-to-day operations ensuring delivery meets quality, productivity and service expectations 

• Deliver performance management through coaching, feedback and development planning 

• Ensure activity aligns with Financial Crime policy, risk appetite and regulatory requirements 

• Identify and mitigate operational risks, ensuring robust controls are in place 

• Support and deliver operational change, contributing to continuous improvement initiatives 

• Use MI and insight to monitor performance, identify trends and take corrective action 

• Build strong working relationships with collaborators and partners across the business 

• Support recruitment, onboarding and development of future talent 

• Drive a culture of collaboration, accountability and continuous improvement within the team 

WHAT YOU’LL NEED 

We know that great talent comes from many backgrounds. While this role may reference a suggested range of experience in years, this is intended as a guide only. What matters most is that you can demonstrate the essential skills outlined. If you have relevant, transferable experience, we encourage you to apply. 

Essential: 

• 3+ years of experience leading teams within Financial Crime, Risk or a regulated environment 

• Proven ability to manage performance and develop high-performing teams 

• Strong understanding of Financial Crime regulations, policy and operational processes 

• Experience delivering against quality, productivity and service targets 

• Strong communication skills, with the ability to engage and influence business partners  

• Ability to identify risks and ensure appropriate controls are in place 

• Experience using data and MI to drive decision-making and improve performance 

Desirable: 

• Experience within specific Financial Crime disciplines (e.g. KYC, ODD, Investigations) 

• Experience delivering or supporting operational change initiatives 

• Exposure to audit, QA or governance environments 

• Experience managing multiple priorities in a fast-paced environment 

ABOUT WORKING FOR US 

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. 
 
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. 
 
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. 
 
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. 
 
We also offer a wide-ranging benefits package, which includes… 

• A generous pension contribution of up to 15% 

• An annual performance-related bonus 

• Share schemes including free shares 

• Flexible benefits you can adapt to your lifestyle 

• 28 days’ holiday, plus bank holidays 

• A range of wellbeing initiatives and generous parental leave policies 

Ready for a career where you’ll learn and thrive? Apply today and find out more!