Trading & Performance Assistant Manager Loans

JOB TITLE:  Trading & Performance Assistant Manager Loans

SALARY: £40,824 - £45,360

LOCATION(S): Chester, Halifax, Leeds or Manchester

HOURS: Full Time 

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. 

About this opportunity

Help shape the future of lending – and enjoy the journey

We’re the UK’s largest personal loans provider, supporting millions of customers to achieve their goals in a fair and responsible way. But what sets us apart isn’t just our scale — it’s our ambition and our people.

If you want a role where you can contribute to real decisions, see your insight influence action, and be part of a team that genuinely supports and stretches you, this is it. You won’t just report on performance — you’ll help explain what is happening, identify what matters, and support the actions that improve outcomes. Your ideas won’t sit in papers, they’ll turn into action.

What will I be doing?

• Spot what’s changing - Use customer, market and channel insight to identify emerging trends, risks and opportunities, and help turn them into clear recommendations

• Support ideas into action - Contribute to new propositions, partnerships and digital journey improvements by shaping analysis, options and clear supporting materials

• Make decisions better - Use data, modelling and experimentation to support pricing, demand and performance decisions, helping to test assumptions and improve outcomes

• Work with brilliant people - Collaborate across Product, Pricing, Risk, Finance and Digital, building trusted relationships and bringing together the right insight to support delivery

• See your impact - Monitor performance, highlight opportunities and issues early, and support activity that delivers better outcomes for customers and the business

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

What we’re looking for?

• Highly numerical and data-driven, with a good understanding of commercial performance, financial metrics and performance drivers. Able to see opportunities that align with customer needs and business goals

• Curious and confident in challenging assumptions in the right way, with a desire to solve problems, learn quickly and find practical ways to deliver value

• Experience using data analysis, customer analytics, forecasting, pricing or segmentation techniques, with the ability to use tools such as SQL, SAS, Power BI, Python or cloud-based data platforms to generate useful insight

• Data insights and storytelling: able to translate complex information into clear, actionable insight for different audiences, supporting reporting and analytics that are user-centred, practical and aligned to business needs

• Communication and influence: able to explain insight clearly, tailor messages for different customers and contribute confidently to discussions with senior audiences

• Market awareness: awareness of the external environment, including customer trends, competitor activity and regulatory considerations, and how these may influence lending performance

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.​

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today.