Client Services Advisor - Cardnet, Customer Services and Paypoint

From holiday allowance and flexible working options to private health cover and generous pension contributions, we’ve built a benefits package that works for everyone.

Join us and you’ll have access to:

• Pay and Bonus – competitive salaries as well as bonus aligned to group, business area and individual performance.
• Hybrid working giving you the option to work from home for up to three days a week, extended up to five days a week over the summer period.
• Private medical insurance providing all colleagues with access to quality medical care, including accommodation, nursing care and specialist advice.
• Generous pension scheme with employer contributions. The more you save, the more we'll contribute to your plan, starting with 9% if you pay in 3% of your salary, going all the way up to 15% if you contribute 6% or more.
• Financial products and colleague offers – you’ll be able to take advantage of all our financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Family leave – from day one you’ll be able to have 52 weeks' leave after your child is born or placed for adoption; six months of that leave is fully paid. Partners can have six weeks of fully paid paternity leave.
• Holiday trading - buy or sell extra days to suit your lifestyle.
• Share plans align your reward package.

From the moment you join us, to every step you take in your career with us, you’ll be learning, developing and growing. 

You’ll be empowered to tailor your own learning and development to meet your needs, whether that be on-the-job, formally or informally, through others such as mentoring or coaching, or more intentionally through learning courses or gigs.

We’ll help you take ownership of your career, with clear pathways, practical resources and the freedom to move across teams and roles. When you grow, everyone benefits!

We’ve reimagined our workspaces with sustainability front of mind and to support how we work today and tomorrow. From vibrant social hubs and quiet breakout zones to tech-enabled meeting rooms and flexible desk booking, our offices are built for connectivity and creativity.

In our new offices, you’ll find:

• Tech enabled workspaces with height adjustable desks, collaboration spaces and meeting rooms so you can do your best work
• Modern kitchenettes, working cafés, wellbeing rooms and fitness spaces to support health and wellbeing
• Inclusive spaces, carefully designed with everyone in mind
• Local clubs and networks which give a strong sense of community

We work in a flexible way, but when you are in the office we want you to love being there. That’s why we’ve made a huge investment in our places, so our colleagues have the right tools to better serve our customers, collaborate with others, and reach their full potential.