Senior Manager – Business Management

JOB TITLE: Senior Manager – Business Management

SALARY:  £78,098 - £91,880

LOCATION(S): Bristol, Edinburgh and Leeds

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our offices.

About this opportunity

We're on an ambitious journey within the Finance Chief Operating Office (FCOO) to modernise Finance and deliver greater value through our platform operating model. The Finance Platform plays a critical role in enabling Finance through technology, data, change and operational services, helping improve colleague experience, strengthen controls and drive productivity.

We're looking for a Business Management Senior Manager to lead all aspects of Business Management activity across the Finance Platform. The role provides the insight, governance and financial rigor that supports effective decision-making, transparency and value delivery across one of Finance's most significant investment portfolios.

Working closely with FCOO leaders, Platform and Lab Leads, and Finance and Technology partners, you'll optimise investment, manage costs and ensure resources are aligned to strategic priorities. You'll bring together performance insight, workforce planning, financial management and governance to support delivery of FCOO priorities and Finance's wider transformation agenda.

As a member of the extended FCOO leadership community, you'll provide strategic insight, challenge and coordination, helping shape priorities, improve productivity and deliver measurable business value.

What you'll be doing

• Drive performance and value across the Finance Platform, using clear measures, governance and insight to support better decisions.
• Lead Business Management activity, creating strong connectivity across FCOO, Finance and Technology teams.
• Shape priorities and investment decisions, ensuring resources are aligned to the highest-value outcomes.
• Provide strategic insight and constructive challenge to Platform, Lab and FCOO leaders.
• Strengthen financial rigor across investment and BAU activity through effective forecasting, planning and governance.
• Lead workforce planning and performance management, ensuring the Platform can operate effectively at pace and scale.
• Drive productivity and continuous improvement, finding opportunities to simplify, automate and improve outcomes.
• Develop clear executive insight and governance materials that support effective decision-making.

About us 

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here. 

What you'll need

• Experience in business management, performance, finance, strategy or operational leadership within a large and complex organisation.
• Strong business and commercial insight, using data and evidence to see opportunities and drive value.
• Excellent data literacy and analytical capability, translating complex information into actionable insight.
• Strong storytelling and communication skills, influencing senior customers through clear and compelling narratives.
• A proven ability to build trusted relationships and influence across teams, disciplines and leadership levels.
• Strong critical thinking and problem-solving capability, using challenge, judgement and evidence to shape decisions.
• Experience leading teams and developing colleague capability within a high-performing environment.
• Experience of financial management, investment governance and workforce planning across complex portfolios.
• An interest in emerging technologies, automation and AI, driving more efficient and effective ways of working.

And any experience of these would be really useful

• A professional finance qualification is desirable but not essential.
• Experience within financial services, large-scale transformation programmes or platform operating models would be advantageous

What You'll Get In Return

This role offers the opportunity to influence how the Finance Platform and wider FCOO function deliver value and performance. You'll work closely with senior leaders across FCOO, Finance and Technology to shape priorities, optimise investment and improve business outcomes.

You'll gain significant exposure across the FCOO leadership community, supporting high-profile transformation activity while helping build a more insight-led, efficient and value-focused organisation.

We're committed to creating an inclusive environment where colleagues can thrive, develop and make a meaningful contribution to the future success of Finance and FCOO.

• Lead and develop a high-performing team, fostering curiosity, accountability and continuous improvement.
• Champion automation, self-service insight and AI-enabled productivity across FCOO.
• Role model values-led leadership and accountability, creating clarity, confidence and momentum.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.​

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.​

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.​

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.​

We also offer a wide-ranging benefits package, which includes: ​

• A generous pension contribution of up to 15%​
• An annual performance-related bonus​
• Share schemes including free shares​
• Benefits you can adapt to your lifestyle, such as ​discounted shopping​
• 30 days’ holiday, with bank holidays on top​
• A range of wellbeing initiatives and generous parental ​leave policies​

Like what you hear? Join us!​