PA to Managing Director, Business, Innovation Banking & Data Office (Job Share)

Operating as a trusted extension of the Executive, you will exercise exceptional judgement, discretion and business awareness. You will anticipate needs, protect strategic time, manage complex information flows and act as a credible gatekeeper with senior leaders, customers and external stakeholders. Success requires composure, resilience and flexibility in a fast-paced environment, together with regular presence in London.

Working Pattern

Working as part of a job-share partnership, providing seamless support across a three-day working week (two office-based days and one day working remotely).

Diary, Inbox & Time Management

• Own and optimise a complex, fast-moving Executive diary, aligning time to strategic priorities, anticipating dependencies and resolving conflicts with minimal escalation.
• Inbox and correspondence management, identifying priorities and progressing matters independently within agreed parameters.
• Coordinate internal and external meetings, ensuring effective preparation, logistics and follow‑up.
• Act as a trusted gatekeeper, balancing access with the Executives priorities and commitments.

Governance & Executive Meeting Support

• Working closely with the wider Executive Office, ensure meeting administration is handled with rigour, including agenda coordination, paper collation, version control, actions tracking and follow‑up.
• Handle personal, commercially sensitive and confidential information with exceptional discretion, accuracy and professionalism.

Administrative & Operational Support

• Deliver accurate, timely and compliant administrative support, including expenses, approvals, Workday tasks, holiday tracking and recruitment administration.
• Arrange UK and overseas travel and accommodation, adjusting at short notice where required and ensuring policy and budget compliance.
• Work closely with the wider Executive Office to support leadership meetings, offsites, events and visits, ensuring smooth end‑to‑end delivery.

Events, Engagement & UK‑wide Support

• Provide flexible support across the UK to enable effective delivery of:
  • Customer meetings and visits
  • Colleague town halls and engagement sessions
  • Regional and national conferences, events and external engagements
• Support logistics, preparation and on‑the‑day coordination for high‑profile engagements involving customers, colleagues and external stakeholders including government officials.

Business Knowledge & Proactive Support

• Build and maintain a strong understanding of the business, its strategy, priorities and key stakeholders.
• Act as a central point of contact for the Executive office on diary, logistics and coordination matters.
• Anticipate issues, spot risks and identify opportunities to improve administrative processes and ways of working.

Stakeholder Management & Professionalism

• Build strong, trusted relationships with senior leaders, peers, external contacts and the wider BCB Executive offices.
• Communicate clearly, confidently and professionally, handling sensitive matters with discretion and care.
• Act as a role model for professional standards, behaviours and values.

Skills, Knowledge & Experience

Essential

• Demonstrable previous experience as a Personal Assistant providing dedicated support to an Executive(s) in a FTSE 100 company, or equivalent.
• Proven experience of the full breadth of Executive level support, including complex diary and inbox ownership, Board and executive governance, senior stakeholder engagement, executive travel and highly confidential matters.
• Exceptional organisation, prioritisation and forward-planning skills, with the composure to manage ambiguity, frequent change and competing demands.
• Outstanding written and verbal communication, with the credibility and confidence to engage Board members, senior executives, customers and external stakeholders.
• Exceptional judgement, discretion and attention to detail when handling market-sensitive, personal and confidential information.
• Advanced user of Microsoft 365, particularly Outlook.
• Proficient with applications and tools for expense management, board papers, reporting etc.
• Confident user of AI‑enabled productivity tools, with sound judgement and validation of outputs.
• Ability to work from the London office a minimum of two days per week.