Technical Application Specialist

JOB TITLE: Technical Application Specialist

SALARY: £48,987-£54,430

LOCATION(S): Bristol

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

We’re on an exciting journey to transform our Group and the way we shape finance for good. We’re focused on the future, investing in our technologies, workplaces and colleagues to make our Group a great place for everyone. 

We’re looking for someone with significant hands-on experience in credit card technology, including technical support and the delivery of change within complex enterprise environments.

What you’ll be doing:

• Own and govern technical documentation and application inventories for Commercial Cards Core Platforms.
• Build and maintain deep technical and domain expertise across Commercial Cards products, issuer processing, payment networks, cardholder servicing, transaction processing and operations.
• Identify and deliver improvements to operational processes, customer journeys, platform stability and application support models.
• Understand, define and continually improve IT security controls across Commercial Cards applications, supporting compliance with PCI DSS, operational resilience requirements, cyber security policies and regulatory obligations.
• Provide technical analysis and expertise across application support, product enhancements, platform upgrades and business change.
• Coordinate effectively across internal engineering and platform teams, suppliers, processors and operational teams to support the delivery and ongoing operation of Commercial Cards services.

Why join us?  

If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.

What we’re looking for:

• Deep technical knowledge of card processing, payment processes and supporting applications.
• Experience working with Visa and/or Mastercard.
• Strong understanding of card issuing, transaction processing and associated payment ecosystems.
• Proven ability to understand and document complex application and infrastructure landscapes.
• Experience supporting Change, Incident and Problem Management within an enterprise environment.
• Good understanding of the Software Development Lifecycle (SDLC) and its operation within enterprise security, risk, change and operational frameworks.
• Ability to analyse technical issues and changes, understand dependencies and communicate their impact clearly.
• Effective communication and stakeholder management skills across application, infrastructure, platform, engineering, operational and third-party supplier teams.
• undefinedWe know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. 

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. 

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies 

Ready to do the best work of your career? Apply today.