Please contact the relevant team using the information below

Contact details for private & institutional investors

Private Shareholder - table

Lloyds Banking Group plc
Lloyds Banking Group Shareholder Account

Any queries relating to the administration of ordinary shares, such as change of address, change of ownership or dividend payments, should be directed to Equiniti, the Group's Registrar

Equiniti Limited
Aspect House
Spencer Road
West Sussex
BN99 6DA

Telephone: 0371 384 2990

Textphone: 0371 384 2255

International: +44 (0)121 415 7066

Private Shareholder

Private shareholders who wish to raise general business questions can email:

For further information on raising shareholder questions please follow this link

Please note that the Investor Relations team have no access to bank or private shareholder account information, so are unable to answer individual account enquiries.

Investor Relations - table

Douglas Radcliffe

Douglas Radcliffe
Group Investor Relations Director
Telephone: 020 7356 1571

Edward Sands

Edward Sands
Director, Investor Relations
Telephone: 020 7356 1585

Nora Thoden

Nora Thoden
Director, Investor Relations - ESG
Telephone: 020 7356 2334

Angela Catlin
Associate Director, Investor Relations
Telephone: 020 7356 1359

Hannah Boore

Hannah Boore
Senior Manager - Corporate Reporting, Investor Relations
Telephone: 020 7356 1800

Diane Duffy

Diane Duffy
Manager - Corporate Access, Investor Relations
Telephone: 020 7356 2163

This email address is for institutional investor or analyst enquiries only, we are unable to deal with general enquiries.

Please do not include any personal or confidential information as these emails are not encrypted.

Investor Relations
Lloyds Banking Group plc
25 Gresham Street

Telephone: 020 7356 3520


ADRs - table

Our shares are traded in the USA through a New York Stock Exchange-listed sponsored ADR facility with The Bank of New York Mellon. 

For further information please see our Shareholder Services page.

BNY Mellon Depositary Receipts
PO Box 30170
College Station
TX 77842-3170

Telephone (US toll free): +1 866 259 0336

International: +1 201 680 6825


General Enquiries - table

If you have a general enquiry or to find another department / individual employee, please call our main head office switchboard.

For customer enquiries relating to Lloyds Bank, Halifax and Bank of Scotland please use the information on the Group's Contact Us page.

Lloyds Banking Group plc
25 Gresham Street

Telephone: 020 7626 1500