Launching the UK’s first agentic AI financial assistant
With over 21 million mobile app customers, we recognise that the way people interact with their money has changed.
The latest news, expertise and thought leadership from Lloyds Banking Group.
Lloyds Banking Group has been ranked the number one bank to work for in the UK, in LinkedIn’s Top Companies 2026 list of the best large employers for career growth.
08 June 2026 | Lloyds Banking Group
Lloyds Banking Group deploys agentic AI to strengthen real-time fraud protection
With over 21 million mobile app customers, we recognise that the way people interact with their money has changed.
Discover how Lloyds Banking Group is transforming data interaction through Text-to-SQL and Generative AI. Learn about the technical milestones, evaluation frameworks, and semantic innovations driving conversational analytics and data democratisation across the organisation.
9 minutes
Lloyds Banking Group’s responsible AI framework ensures rigorous testing, human oversight, and scenario planning to prevent harm, with real-world safeguards like escalation protocols for virtual assistants and fraud detection systems.
5 minutes
Our Responsible AI team builds GenAI guardrails to ensure safe, values-led innovation through risk scoring and real-time monitoring.
5 minutes
Generative AI & Agentic AI success hinges on having the right model for the job, context engineering that feeds foundation models the right materials to reason, and evaluation to understand how well a model performs on specific task.
6 minutes
7 April 2026 | Trystan Davies and David Blott
Artificial intelligence is now reshaping every industry, but in financial services it has the potential to transform how we make decisions, manage risk, serve customers, and empower colleagues.
9 April 2026 | Jamie Harbour and Adam Milner
How Lloyds Banking Group is exploring quantum computing with IBM to tackle complex challenges in economic crime prevention and build future‑ready capabilities.
5 May 2026 | Jayne Opperman
Discover how Lloyds Banking Group is leading a UK‑first digital home buying pilot to make buying and selling homes faster, simpler and more transparent.