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One in five UK drivers have forgotten essential car admin dates such as their MOT, tax or insurance, new research from Lloyds shows, leaving many at risk of fines, disruption and higher costs.
The research comes as Lloyds becomes the first bank to introduce a new app feature, Manage Your Car, which helps motorists stay on top of deadlines and costs.
The bank’s new Manage Your Car service is designed to make it easy for drivers to manage car admin and avoid missing deadlines, all from their banking app. It brings together reminders for MOTs, servicing and insurance alongside tools to view vehicle details and explore finance options. The feature uses prompts and reminders to help motorists act on time, reducing the risk of missed deadlines and unexpected costs.
Car owners reported facing serious consequences after missing key deadlines, with more than quarter (26%) experiencing disruption or having to pay penalties as a result. Almost one in 10 (8%) were fined and 13% who were unable to legally drive their vehicle. The new in-app feature is designed to help tackle this by bringing reminders and key information into one place, helping drivers stay on top of deadlines.
Managing car admin is a burden for over two in five drivers, with 42% of motorists saying they find it difficult, rising to 59% among 25 to 34-year-olds. Manage Your Car is designed to ease this pressure by bringing key tasks, reminders, and information into the banking app.
Alongside the risk of missing deadlines, drivers are also dealing with fragmented and time-consuming processes. More than half use three or more apps or providers to manage the difference aspects of running their car, while nearly one in five spend more than a full working week each year on vehicle admin.
The research shows that one in five (21%) drivers have forgotten essential car admin such as their MOT, tax or insurance, while one in eight (13%) have missed an MOT altogether. Among those who have missed these tasks, more than one in 10 (11%) went on to face higher costs or fees as a result.
Lloyds customers can simply enter their car registration in the app to unlock a range of tools designed to help manage their vehicle. These features are available to all Lloyds customers, regardless of who provides their car finance. Including:
Nick Williams Managing Director of Transport at LloydsJuggling multiple apps, deadlines and rising costs means things can slip through the cracks for people trying to stay on top of their car admin. Our new app feature is designed to make this simpler. By bringing helpful information, reminders and financial tools together in one place, we aim to help customers stay organised, avoid unnecessary costs and feel more in control.”